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Weekly Discussion / QA is happening in 48 hours
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A Few Announcements
Hello, Join us today for our Weekly Atlassian Hot Topic Discussion at 2 PM PST! I'm partnering with a few marketplace partners and would love to have you in attendance Upcoming Webinars: HeroCoders - https://zoom.us/webinar/register/4017731590061/WN_80n-CZhbQZ6DxVb4kwDHuA Not Another Webinar - https://www.eventbrite.com/e/not-another-webinar-tickets-1982291176270?aff=oddtdtcreator Jirapy - https://solcoro.com/townhall/
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Coming to Team 26? (Exclusive Announcement)
We are excited to announce Build IT Together Anaheim 2026! Happening on May 4th - 5th, on the same week as Team and just a 5 minute walk. Team 26' shows whats possible. BIT is where you actually sit down and build it. The event is broken down into two parts: May 4th - training day: In depth, full day workshops (limited to 50 seats). May 5th - conference day: Conference with keynotes and breakout sessions. More details here: https://buildittogether.events/ P.S. Just for being apart of our AE community, everyone here gets 10% off! Use AE10 at checkout. Expires on Friday! P.P.S. If you upgrade to (or are currently) a Premium member, you get a 20% discount code!
Who sees what when using “Reply to Customer?”
Hi, everyone! A user asked me how “Reply to Customer” works in JSM — they want to ensure that if an Admin comments via “Reply to Customer,” only the initial Reporter is able to see the comments, but I believe the comments are public in the portal, correct? Is there any way to *only* let comments be seen by the Admin & Reporter when using “Reply to Customer?” Thank you!
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Rest API learning resources
What’re the best/quickest ways for setting up and learning to make API requests with Jira and the Atlassian cloud platform overall? I’d appreciate any recommendations for trainings, thanks!
Atlassian Goals - Is there a way to give them more Oomph?
I have Atlassian Goals in my instance been used by Executive Leadership to track Initiatives & Epics at high level. However, when these pile up, a lot of things tend to fall through the cracks. Leadership will need to look at a Summary of whats going on - at high level. 1. Is there a way to automatically have something like a scheduled update Summary of all the Goal updates without manually entering everything into Goals? 2. Issues (Epics, stories) are constantly being worked on... can't there be a way to have these update in Goals on the fly?
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