https://www.skool.com/live/nPHB2P6gbjy

Which setting is to be adjusted, as for CarSales JSM team to be able to add or adjust participants. I've opened the site, I've opened the JSM, I think it's under security scheme, this setting. And what role would I need to give them? For the moment two have servicedesk Agent, as they work with me. I have admin on the whole thing. But when these two try add a colleague or external email, it blanks out, for some reason. I will be checking the.permission helper later on. And I am going thru some more admin portal settings. Any advise? -Anyone can raise a ticket for carsale insurance quote (via email) -This anyone is adding his family. We want to sometimes change participants and or requester. Would appreciate a pointer what else to configure or adjust.

Hi all, I've got a unicorn scenario and was wondering if anyone knows anything about potential of migration from Gov Cloud to Commercial Cloud. This scenario is apparently unlikely based the fact that organizations tend to move from looser to stricter compliance environments. Atlassian seems to reflect this by having various guides covering cloud to agov, dc to agov, agov to agov, but nothing in the opposite direction.

Hi Atlassian Community, I’m don’t know if this is the right place to ask. Apologies in advance, happy for advice and guidance. I’ve spent several years working extensively with Atlassian Data Center environments across Jira and Confluence, covering upgrades, migrations, integrations, platform engineering, security governance, risk, controls, and operational support within complex enterprise environments. Recently, my role was made redundant as part of organisational changes, and I’m currently exploring new opportunities within the Atlassian ecosystem. One thing I’m actively trying to understand is how best to position and showcase deep Data Center experience in today’s increasingly cloud-focused market. A lot of organisations understandably prioritise Atlassian Cloud experience, but for those who have successfully navigated this transition, I’d genuinely value your perspective: - How are you positioning your Data Center expertise today? - Which aspects of DC experience resonate most with employers hiring for modern Atlassian roles? - What cloud capabilities should experienced DC engineers prioritise first? - Are organisations still valuing hybrid or transformation experience during cloud migration journeys? Would really appreciate guidance, industry perspective, or advice from others in the community who’ve gone through a similar transition. Also happy to connect with teams or professionals working in enterprise Atlassian transformation, governance, migration, or platform engineering spaces. Regards

Have you ever worked with multiple projects and multiple emails ? We have several projects, and as we're optimising. I'd want to set up one project and associate distribution list to request. Can't find any solid info on this (as these emails are without credentials). For other projects I want to associate a better email to each project. Ie. Let's say we have one space for new business, and I'd want new_business email (this time either shared or an email with credentials) to link, as to get incoming tickets straight from the emails. I believe this is handled by Incoming Mail , under Jira admin settings, and then to be adjusted in space settings, notification email. Am I correct? If there's a video tutorial, feel free to share. (That's the last piece of the puzzle before completion of a massive optimisation of Jira and I can move onto other priorities. Would appreciate any tips, guides or instructions as to faster implement this.)