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Atlassian Everything
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24 contributions to Atlassian Everything
17d •Â
Customer Service Management App
If you were to need a help desk for external client support today. Would you build it with Customer Service Management or Jira Service Management and why? I'm trying to understand the scenarious where right now it still best to use JSM for external help desk and not go down the CSM route (at least not yet). Atlassian marketing positioning suggest a line in the sand that if external customer help desk, then go CSM, if internal staff help desk then JSM.
0 likes • 16d
I am still confused on this change or what are the differences. I am trying to clean up a messy environment and this split or duplication doesn't make sense to me. Once you add a new person, they are added immediately to both, JSM and CSM. It's like a double cost... Maybe Josh or Alex can add their perspectives.
26d •Â
Teacher, what's your price?
I am looking for some fast feedback. I am also doing some researching into consulting and prices. Are you a teacher or Atlassian consultant? What's your hourly price, for people who seek your rapid support? Wishing everyone a good new week.
Mar 23 •Â
Sprint and Kanban Planning Marketplace Add-on Recommendations?
Hey, I was wondering if you had an recommendations for Sprint and Kanban planning Marketplace add-on tools. (Been using Plans but not happy with it) Oh, and it must support hours as my leadership does not believe in story pointing (argh!) I'm looking for something where the team can decomp work and add estimated hours. Ability to adjust capacity per team member also good.
1 like • 26d
I'd have to visualise what is wanted. I am implementing a due date calendar view, yet Kanban to-do would be primary view website for the project.
Mar 26 •Â
Atlassian Billed Josh 100k . . . "on accident"
Has Atlassian ever "accidentally" billed you 100k before?
0 likes • 26d
I am trying to remove Loom. Managed to cancel the subscription. It seems you can't do nothing until the monthly billing comes around and it gets cancelled. And only afterwards you can probably uninstall. I am wondering how to use the application without Atlassian making it part of the company and incurring costs..
Mar 17 •Â
Users as Asset Objects
What's your use case? How did you import Users? As CSV, sync via Entra or automation? What's the attributes, or do you keep it simple?
0 likes • Mar 17
Does anyone use Rest API to sync it via Hibob or BambooHR or Personio, etc.?
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