Hi, anyone using this app? I'm struggling with completing the configuration screen for a Search field because I can't determine whether to enter a data source field (JSON path format) or a JSM custom field ID. The vendor, codefortynine, has decent online documentation but I need the "for Dummies" version, I guess. 😄

Hey Community! I'm building out a PoC here at my org. I'm looking to mature and revamp our onboarding process. This is my idea and want to bounce it off of the community here. Im looking to use Atlassian Forms for HR to submit a request, and leverage REST API to integrate JSM with a tool that we use for active directory management. Has anyone done anything with Atlassian Forms for HR workflows, and what was your experience?

Does anyone have a solid recommendation for a marketplace app or tool to help me fully customize the JSM customer portal look and feel. I've managed to do a little with the built in tools, but I'm being asked to get the thing to look like our full corporate style. Not sure if there's anything out there, but thought I'd ask.

Just talked to a company that wasn't the right fit for us right now. They are looking to implement JSM with some AI in the next few weeks. If anyone is available and interested in working on this, send me a dm!

Hello everyone, May I have your vote? Link to the suggestion: https://jira.atlassian.com/browse/JSDCLOUD-18979 My implementation and description of the issue as it relates to it: Right now, I have to use this Advanced AQL and then format the columns correctly, just to see the information stored in attributes under objects from one object type that has an outbound reference to objects from another object type in the same schema: objectType = "Homes and Residents" AND "Building Number" HAVING outR("Next Power Wash and Paint Year" = "2026") I want to use the above AQL in Assets Dashboards so non-technical users can repetitively observe the correlation of this information between two objects without constant technical intervention. Further description of the setup: Currently, in the Assets schema tree, I have two particular object types "Buildings" and "Homes and Residents." In my community there are multiple homes or units in each building. Each "Buildings" object has two particular attributes named, "Building Number" and "Next Power Wash and Paint Year." "Homes and Residents" has a majority of home information to include the attribute "Building Number", which is the reference to a unique object from the "Buildings" object type. Do I have your vote yet? What do you think the chances are of Atlassian implementing this anytime soon? Thanks all!