Get your hands dirty with us. We’re opening up our sandbox environment to build real-world Jira implementations, live. Each episode, we pick a specific use case, like: - HR Service Portal - JSM Assets Implementation - Practical Rovo Use-cases - ITSM - Product Discovery Implementation - Project Management And build it from the ground up. Have some suggestions? Drop them in the comments below! Whatever gets the most upvotes is what we will cover first. Live on Fridays as 12pm CST. Find it in the calendar tab here! Note: This is available for anyone on the premium plan and up. If you want access, you'll need to upgrade.

Hello, Josh and I bringing back our weekly discussions and today we'll be talking about Automation Rules! We are also going to be announcing the winners of the FREE Atlassian certificate voucher.

We are looking to keep optimizing our service project early this year and have a few add-ons in mind (which will some of our own support gaps, but also a few things JSM doesn't do out of the box). What are your top 3 must-have Jira add-ons and why?

G'day mates In JSM, how do y'all like to ensure agents aren't closing/resolving work items without stopping the time to first response clock (i.e. without commenting to customer)? My sense is there's a few ways to skin this cat but I'm curious to know whether any of you have a tried and tested recipe you default to... Maybe you just automate a canned comment? Or something more sophisticated?

Hey everyone, First, I want to welcome all the new folks that have joined recently! Welcome to the Atlassian Everything community!!!! Next up, who is up for a challenge???? I have a few vouchers for Atlassian certifications that are valued at 250 USD. I'd like to give them to you, but here's the catch . . . because there's always a catch right???? If you refer 15 people to the Atlassian Everything community, I'll send you a voucher. I only have a limited amount available ~10, so don't sleep on this. How do you refer someone? That's easy. Each and everyone of you have access to the Members tab. Go to the Members Tab and then click on the INVITE button. This will be your unique invite link. Copy that link and post it on social or send to your friends and colleagues. When someone joins using your link, I get notified. I'll tally up and if you hit 15 invitees, then I'll DM you the voucher. Make sure they use your link so you can get credit!!! If they don't use your link, I no credit will be given as this is all automatic by using your personalized link. Easy right???? Remember, I only have a limited amount, so once they are gone, they'll be gone!! Thank you all for being a part of this community and let's see if we can get 300 people in by the end of January?????? P.S. if someone you refer joins our paid membership tiers, you get 30% of their fee. So, nice little side hustle if you wanted to start one today!!