Hey community! Sorry - long-ish post incoming I'm currently attempting what should be an easy automation but is really stumping me. I have set up a rule that when bugs in a particular space are resolved, that a slack notification occurs to let out stakeholders know that a bug has been resolved. Where I'm struggling is, that we want to "@" tag them in slack which should be easy right? GPT mentions that I could use a lookup table (I've got over 60 slack IDs to add) but our Jira (premium cloud upgraded version) doesn't offer Lookup tables as an option ?! 🥲. So instead, it recommends we use a create variable option "Reported by: <@{{var.slackMap.[issue.reporter.displayName]}}>" I've done that in the following format: Trigger: Issue transitioned → Done ↓ Condition: Issue type = Bug ↓ Condition: Project = [space] ↓ Action: Create variable (slackMap) ↓ Action: Send Slack message I tested this with just one user/slack ID and it worked perfectly! However, when I added the full list of team members, it populated with this notification in slack: "DO-1234 has been resolved in the Customer Support project. Reported by: <@> View issue" so it's removed the "@" tag that was there when I tried with one example. GPT then said that Jira doesn't support <@{{var.slackMap.[issue.reporter.displayName]}}> (Sigh) My last option is the If/Else path, but not doing that for over 70 team members and it will be impossible to maintain! Any sanity checks/advice would be very much appreciated

Hi Community, is there a proper way to do a JPD migration, cloud to cloud thats as smart as we do for other Atlassian products ( Jira Software, Jira Service Management & Confluence)? I have noticed JPD doesn't appear in the list when using the Migration Plan method of migration.

Today we discuss which is better, a home grown solution or a 3rd party solution.

Hi guys, how are you? Is there any content that I can learn more about EasyBI? Thx!

What is the best approach to start with ROVO Studio from scratch? Is it possible to test it with some of the trial accounts? Like Premium? If the user is new to the Atlassian ecosystem and is interested in testing AI capabilities like ROVO Studio, Chat, etc., what steps should the new "user" follow?