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Atlassian Everything
230 members • Free
12 contributions to Atlassian Everything
4d •
Run issue Clone automation ONCE after Label is Added
I have an automation that clones certain issues when a specific label is added. I want this is run only ONCE, the first time said label is added. Am having brain fog on how to effectively do this in Jira Cloud.
1 like • 12h
@Alex Ortiz's method above is usually the way I go but you don't need to add the field to the edit screen at all if the automation is running as Automation for Jira.
1 like • 8h
@Alex Ortiz it depends on the use case for sure. Automation for Jira has special permissions to bypass restrictions (like edit above or workflow validations), which can be good or bad depending on the situation. It's also a way to centralize the automations so they aren't tied to a specific user in case that user is offboarded, and the automation is responsible for moving work items through the workflow
2 likes • Dec '25
I think it was discussed during the session, but for me, the key is that subtasks must serve a purpose beyond just being checkboxes. In a previous role, we utilized Jira Software workflows as part of a Review process, and the subtasks were approval tasks from various departments and stakeholders. The subtasks had their own (simple) workflow that was different from the parent task but provided the ability to gate the approvals themselves without cluttering up the parent workflow with various review steps.
Dec '25 •
Hi folks 👋🏽
Figured I’d introduce myself. I’m Arslan, a Solutions Engineer, Atlassian Certified Expert, avid runner, husband, and nerdy uncle seeking to continually learn, grow, and share with awesome individuals. Why’d I join this community? I discovered and began engaging with @Alex Ortiz’s and @Josh Golosinskiy’s excellent webinars and content since earlier this year (renewed my certs). They’ve been very helpful in addressing my Atlassian platform knowledge gaps and more while making it fun, to say the least! So joining this community was a no-brainer. I’m also currently exploring the job market and reflecting on what to pursue that resonates with my values and strengths. I look forward to contributing to this community and any opportunity to engage! -Arslan linkedin.com/in/arsiqbal
1 like • Dec '25
Welcome @Arslan Iqbal
Dec '25 •
Last sprint's DONE are showing in new sprint's DONE column
Hi there! My DONE work items from last sprint are showing in this week's new sprint's DONE column. I don't have access to the Jira work item workflows yet in the account from the client, but thinking this is culprit. What's your take? Thank you!
2 likes • Dec '25
Hi @Cameron Clancy, there are a few things that come to mind, but if you have a screenshot of what the issue looks like on the sprint board and/or the issue view, that would help. A couple of usual suspects are the resolution field not being correctly set (usually done in the board configuration or in the workflow) or the "Done" column not being the furthest to the right on the board.
0 likes • Dec '25
@Cameron Clancy if you look at the sprint field on one of the issues in the Done column, does it show more than one value, and is the previous sprint still open?
Dec '25 •
Promoting changes from Dev to Prod
Any recommendations on how we promote changes we made and tested in our Dev environment into Production?
1 like • Dec '25
Hi @Corey Glaude, this is a challenging one, depending on the complexity of your changes. Tools like AppFire's Configuration Manager come to mind, but in my experience, it's relatively slow, and can oftentimes move parts of the configuration that you don't want to move. Revyz's Configuration Manager may do a better job, but unless it's already in your environment and utilized for its backup capabilities, it's probably too expensive just for promoting changes. Other than that, a solid deployment plan and moving what you can through export/import (Automation rules) has been our go-to. If you find anything better than that, I'd be interested in comparing notes. :)
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@chris-rogers-3182
Atlassian Certified Administration Expert and overall Atlassian enthusiast
Active 6h ago
Joined Nov 5, 2025
Edmonton, Alberta, Canada
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