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PrintShrimp FAQs - Please Read!
Hey guys, Thought it might be useful to have a big old list of our FAQs. Please take a read through this and familiarise yourself with how we operate! How do I place my orders? Placing your orders is very simple with PrintShrimp. Unlike other platforms, we allow to create your products on your marketplace of choice, and then come to PrintShrimp for fulfillment. You can manually place orders, by filling in your customers address and uploading your print file. We also offer Etsy integration, allowing you to fulfill your orders with the click of a button. Head to the integration tab, connect your Etsy shop, and then click 'Import Orders' in your create order tab. We let you have the final say before fulfilling your order, so your shop is in your hands. When and how are my orders sent? Due to our extensive network of printers, it depends on the country of fulfilment. In the UK, we typically use Royal Mail 48. We use USPS Standard shipping in the USA, and AusPost Standard shipping in Australia. We print our orders on working days, but feel free to place your orders like normal on the weekends and they will be picked up and processed first thing on Monday. Our processing times vary from same day in the UK, to 2-3 days in other parts of the world. Please view of all of our processing and delivery times here. When can I expect to receive tracking numbers? You can normally expect your UK tracking numbers to become available at the end of the working day. In countries such as the US and also the EU, tracking is automatically added as soon as your order is shipped. You can see expected processing times, and therefore when you can expect your tracking, on our price table here. Please be aware that our locations open and operate in accordance with their respective time zones, and working days. The earlier in a day your order is placed, the faster we can get that order into production. Orders placed later in the day may not enter production until the next working day, due to when courier collections take place.
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A Guide To Resizing Your Poster Files
Hey guys, Just thought I'd make a more in depth video on how to correctly resize your poster files! We have now added it so in the portal, a warning message pops up when you upload the incorrect poster size. This is something very important to get right, as otherwise cropping will occur and your file will not look how you would like it to. If you're newer to selling posters, give this video a watch for a full explanation on what you need to do when it comes to resizing your artwork. Again, we recommend designing all of your posters in the A format, and redesigning at the point of sale. Otherwise it is a lot of upfront work!
Novice needing advice
Stupid question, Gemini has generated this at 768 x 1376. I assume that's their standard resolution? Is this any good? What poster size could this go up to? Thanks
Novice needing advice
🚨 USA Price Slash Now Live!
We have just made every single size in the USA cheaper! We have partnered with an awesome now location in the US to bring you guys the exact same high quality, but at a much lower price 🥳 Pretty much all sizes have dropped by at least a pound, with a lot dropping by £2-3 or more! We really do try our best to bring you guys fairly priced print on demand - of course without compromising on quality FYI - due to the way this location operates, production time on US orders will now be 1-2 day working days :) Take a look at the new prices here: https://www.printshrimp.com/pricing These are all also now live in the portal. Thanks as always guys for using PrintShrimp, more announcements coming soon 🤪
🚨 USA Price Slash Now Live!
Why is Etsy showing 1 month delivery time?
Hi everyone, quick question: My shop is based in Chile, but Etsy shows delivery times of up to a month because it says “ships from Chile.” In reality, delivery usually takes around 2–6 days, and I explain this in my mockups and description. However, Etsy’s estimate is more visible. Do you think this could affect conversions?
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