That’s 2 orders I’ve tried to put through today that I’ve had to abandon and go with another POD because both were over 50MB (52MB), even though the upload limit is 75MB. Can you please advise what the issue is here? Thanks!

I have received an order from Austria which Etsy have collected VAT. Do I just add a comment when I pay Printshrimp for it including the IOSS number and value? Thanks

Hi team. I ordered a poster for a customer on the 2nd of December and still don't have the tracking to be able to complete on Etsy. Now a day overdue on completing. Do I need to change my processing time as well as delivery times due to Christmas? Thanks

Do I need to worry about this VAT message? Do I share it with printshrimp when putting the order through?

Hey people! I'm setting up a website where I give users tools to design nice pieces of artwork, and once they are happy with their creations, they can order them as posters; and this is where printshrimp comes into play... I noticed the order portal is set up to have a set of products in my products section (with the option of bulk uploading them), and then I think I should opt for bulk orders by sending the csv, or actually using the API and integrating it in my website... My issue is that (apart from a few standard pieces I will be selling) all the generated artwork will be unique and most probably used only once by the user who created it, so it wouldn't be a permanent product in my "My Products" section... I was wondering if anyone had experience with something similar, and what's the most appropriate structure for this type of project. Thank you all in advance!