Last month the engagement in our FREE community was dropping off a cliff ... despite sending welcome messages, tagging new members, giving away prizes and releasing new mini courses at the start of the month. Initially our plan was to load up all of our best free resources and trainings into the classroom tab but it was getting disorganized and although members said there was so much value... they really weren't engaging with it. So I decided to simplify. I unpublished all of the content and turned it into a 14 day challenge. - Releasing 1 new challenge each day. - inviting members to post their work underneath the video... ... which then shows up in the community and people are connecting and commenting on each others posts in an entirely new way. Our new "challenge" welcome post got more engagement in 1 week than our previous welcome post did after 6 months. Making the transition from facebook groups as a funnel to a community funnel using skool has been a challenge but it's starting to pay off and the community is loving it. Anyways thought I'd share a win and something that has been working in our community that might help you in yours :)
@Myrko Thum We have more engagement with 650 people in our free group than 3000 in our fb group. Same post in both groups generate same engagement. And I have run a few challenges in our facebook group ... but of all the challenges I have ever run.. i have never had this much engagement. That is probrably a function of a few things... like a well nurtured and growing list and community... the type of challenge I was running and ... certainly the skool platform making it easy to deliver, and stay organized and that our members love :)
After your community becomes active, they both become almost unusable. Quick fixes: - Once I've been on a post, and read through it, remove those notifications. They don't need to be there. I've already read it. - In chat add "sort by unread" These two features would be cool, but still the feature I'd love the most would be to incentivise community members to invite their friends. If you have a paid community, imagine your members could invite friends and automatically receive comission. If you have a free community, imagine your members could invite friends to unlock courses. The biggest problem most coaches have is traffic. This feature would help solve that.
I've tried all kinds of community/course delivery apps and this one crushes them all. It's EASY - which means that: 1. Introverted and somewhat lazy community leaders like me are WAY more inclined to interact, post, contribute, etc. 2. You can create a community with content etc in less than a day. Ours was up, running, and full of great discussions in less than 24 hours - and I'm not too bright. 3. THE USERS are far more likely to use it - which is the whole point. We've got more engagement in our new little community in less time than anything I've ever tried. Best part - nobody had to read the directions. It's intuitive. Favorite feature - ability to paste loom links into video thingy and create/post content super fast. This had to have taken a lot of time to develop. Well done and thank you for making it.
The case study for this is we are running a 14-Day challenge right now - we are running ads to the community and getting about 10-20 new members a day. We have 560 Members right now and today was the first day we hit a limit with chats. but we didn't know the max - we can work with 50 and this would not be an issue beyond this 14 day challenge. Will let you know if it becomes a limiter for us or was just a once off. Gracias @Sid Sahasrabuddhe
Context: Using Skool as a replacement for FB group Initially we add/invited our email list by uploading a CSV (which is majority of these numbers) However now we are inviting people every day and noticing that many of them only partially join. Desire: improve the ratio INVITED >> JOINED by implementing a better follow up process and reminder / Resend sequence. The Challenge: Currently I only see the emails of the people who were invited but I don't know any of their names and therefore do not know who to resend the invite to or who to revoke an invitation to (In the event they have already joined the group or have been pending for too long) Simple solution: 1) Add the names to this list so we can reference more than an email address. With this small tweak my VA could more effectively resend the right invites weekly and I think would improve our join rate. Bonus Feature : - Auto remove members from this list who were invited and JOINED the group... like Facebook does in the image below. Essentially created 2 lists. 1. New member this week 2. Invited members Thanks team :)
One of the big features I feel which would greatly benefit community engagement is the addition of an instant group chat. I know people can 1-1 message, but a group chat would bring a lot in terms of a sense of community and immediate feedback would be beneficial. Thanks!
@Sid Sahasrabuddhe Free community is 550 - Example for that community is we are running a 14 Day Challenge and being able to pair people up with accountability pods would be incredible helpful for that. Our paid community is currently at 34 and will be at 50 by end of next month.
@Sid Sahasrabuddhe Awesome - Yeah I agree the paid community is definitely the priority. The Free community is a conversion mechanism and so 1 other caveat to the free community is that by being able to do a group chat my Appointment Setter can leverage some of my credibility seeing the chat is coming from both of us... and ... for training I'd be able to coach my appointment setter way better if I could see the chat conversations from a group chat... ( I mean I could get him to screen shot pics of his chats but again... just would be nice to have this feature and I think it has a lot of application ... some I can't even think of right now. Thanks Sid - Appreciate you bringing this back on to the table
Introducing two new features for courses: 1. Drip — Now you can drip course content to your members over time. When adding/editing a module, turn drip on, and enter the number of days you want to module to drip after. 2. Course permissions — Now you can give some of your members access to course A, but not course B. When adding/editing a course, set permissions to "All members have access" (default), or "Only some members have access". To give specific members access, find the member from the member's list, click the "..." menu, click "Manage access", and select the course from there. These were two of the most requested features we've had, so I hope you guys like them! Check it out and let us know what you think. Enjoy!
if we send the link for someone to join our community... and they fill in their email and info... is there then a way to automatically have that data be transported to a spreadsheet or ideally our CRM system with an integration of sorts? Thanks
@Sid Sahasrabuddhe Found a work around :).Yes it is for the public group. I just recreated the sign in page and will use the webhook. When the fill in a form with my crm - GHL - can I redirect them on the submit so they go right into the community and have access right away?
Quick question for you @Sid Sahasrabuddhe - I'd love to add a transcript and time stamping to our videos... Curious how the SKOOL team goes about that? Is there a software that will do this for you? Or does someone have to manually figure out those time stamps and titles? Thank you
I would also really love /need this feature. @Sid Sahasrabuddhe since I am using this group as an alternative to Facebook groups and currently need to get people to sign in twice so I can get that data @Sam Ovens
Context for this request. We are using one of our SKOOLs as a marketing channel like a fb group. BASIC Request: To be able to see what members have chosen for their notification setting would help us to see who is a cold lead, warm lead, hot lead. and get a sense of the engagement / interest of the community as a whole. Example: 1) Someone who has notifications set to DAILY vs NEVER would help me know which leads are better prospects. DREAM REQUEST: Be able to get all the data on emails that are sent from the community like delivered, opens and clicks.
Now you can earn 40% of monthly recurring revenue by referring people to Skool. Refer 3 people and Skool becomes an income stream, not a cost. Watch the video below to see how it works. How to refer people: Go to "User settings" --> "Referrals" tab --> Copy/paste your referral link --> Done! Note: You can only refer people if you've got a paid group on Skool. Check it out and let us know what you think? 💰💰💰
@Sid Sahasrabuddhe What if you are using Skool as an alternative to facebook groups... not necessarily for customers but prospects? Use Case: We are housing all of our free content inside of SKOOL and using SKOOL as the lead magnet essentially... we are driving traffic to have them join our free non-facebook group community. I see Skool as a really good alternative to facebook groups which our ideal avatar (therapists) has been looking for: Thoughts? anyone else doing this?
Sometimes you need to express a feeling, but words alone can’t quite do it. Now you can add GIFs to Posts, Comments, Replies, and Chats! Just click the GIF button, type your keyword, find the perfect GIF, and it will attach to the post or comment you are writing. Comment below with a GIF! Thanks team! 🙌
The situation: I am using skool as a replacement for my facebook group. So far seeing really great results as a facebook group alternative. The problem: Getting new members to join is clunky and is a friction point since I need to put my own opt-in page infront of the the login page in order to collect their emails. 2 possible solutions: 1) Allow Skool admins access to the login information like emails and REALLY AWESOME BONUS... would be give us the ability to customize said entry questions. 2) I think setting up the onboarding like Kajabi could make it easier. Where instead of having them create a password they get an email with the password already created for them and they just have to copy paste and log in. Ideal use case would be whatever the best option is to replicate the way I would typically use a facebook group to collect information and emails.
We have clients that are asking if we could have the ability to leave audio messages, this is one of the biggest reasons they don't want to leave our Voxer group to replace it with Skool. Any possibilities with that?
Would love if there was a prompt when filling out their profile for their IG handle and or other socials. Use Case: We are using Skool as an alternative to a facebook group. The challenge is engagement on an unfamiliar platform. We are happy to drive that engagement organically by connecting with them on their socials. The more we connect with and engage with them on their social the more they will see our content inviting them back into our skool community. Thanks team. PS. We added 150 members last month and converted 3 of them in 30 days = Better than facebook.
@Sid Sahasrabuddhe I mean they could…. - But that’s not intuitive to do - Is unclear what it is - And is not clickable Most other community platforms like circle, mighty networks have something like this. We have a work around in our CRM because we ask for it on our own opt in form… So we can find them… it’s just kind of a pain in the ass and I feel like this could be a simple thing to add that would create a lot more connection and community.
This is purely an aesthetics request but in the courses section some of the steps or modules don't have videos and I think it would be nice to be able to put a hero picture or an image at the top to keep the consistency look and feel with all the other modules that do have videos.
While on a call today - One of the things that we normally do without issue is... A Win the Week Post. And while we are live on the call ... I send everyone the link, we put 5 minutes on the clock and some times and everyone writes: 1) 3 Wins 2) Where they are stuck 3) 3 Goals for the week. Today just as we were wrapping up the 5 minute timer everyones post that they were writing was deleted at the same time and none of the posts worked.
Nope... it literally just deleted our comments and refreshed the page... We didn't hit post... we were all just in the middle of typing. Then it was gone... and it happened to all of us at the same time. Kind of strange
If I have some members who have access to a course and they comment on that course I noticed that the comment shows up on the community page. Does the entire community see that comment or do only the people who have access to that course see that comment?
Is the possibility of scheduling posts on the roadmap? We have several posts that need to go out at certain times... reminders for calls, weekly recaps etc. My VA is in the Philipines and is not typically working those hours which means I am left to do a $10 task ... and I often forget to do it. If I could vote for this I'd like to.