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Managing AI costs with pricing
Working with a customer to implement RevTurbine (revturbine.com). We are implementing a reverse trial which is triggered by the key onboarding action (connecting the user's trading account), and used as an incentive to complete it. The trial is on a separate hidden tier (subset of lowest paid plan features) which provides great flexibility: play with limits to control AI costs, segment however you like (e.g. higher limits for stronger prospects), etc - which is all in line with the customer promise: 21 day trial (no tier specified). And you have usage/feature based upsells to the paid tier during the trial (on top of the time limit as a conversion moment). This feels like it could be applicable to other folks, so thought would share. Happy to hear any comments/questions also.
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Have apps, will not launch syndrome!
Hi everyone, thanks for reaching out as you have and the support. Just getting up to speed on you all and what this place is because it seems the exact place I need to be. I've created three apps and a skill.md file that I think will revolutionise filmmakers and non-profits' grant seeking process. It's been working for me now for nearly a month and saved literally months of work in one skill. I'd like to wrap it or release it as a skill and monetize it, does anyone have experience with this?
Change the pricing metric, change the basis of customer trust
How you charge goes a long way into defining how customers receive value from you. When the metric changes, customers will re-evaluate if the value is still there and can be trusted. When Hubspot changed their model, they faced backlash not because they didn't plan for different segments, but because the customers didn't fully understand the new model. The lesson: CLEAR and PROACTIVE communication about how the new model will impact each customer goes a long way. https://www.linkedin.com/feed/update/urn:li:activity:7474793314920304640/ Love to hear your thoughts!
SAAS Creator
Hi everyone, I've built three and haven't released any! I'm at the tipping point and am here for some education and encouragement LOL. Looking forward to seeing what you're all about.
cost of concessions
one of the most challenging parts of enterprise deals is how to give / get when customers inevitably ask for discounts i've had the luxury of learning from EXCELLENT negotiators in gtm at grafana for multi-million dollar deals. i wrote about my learnings on structuring discounts here. would love any feedback!
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