What are people's thoughts on building predictability into usage based pricing? Example: Price based on N-month rolling average, resets every N months. N could be 3, 6, 12 but the point is to eliminate variability in pricing month to month. For context, this is mainly from the perspective of small businesses where as software customers they're not even used to paying subscription so it's a huge mindset leap to be charged usage that varies on top of subscription payments. In this case usage based pricing helps to capture different value for different size offices and is directly correlated to the amount of revenue generated. But I'm also interested to know what else is being done in the wild outside of the small business scenario. There may be a great read on this that I've simply missed so feel free to point me in that direction if you're aware.

Hi all, Curious who/job-titles in your companies actually tactically execute price changes, especially those that have systems of record or "list prices" in a CPQ system. Are they pricing strategists/managers? operations professionals or system administrators? engineering? Curious the level of technical fluency of the operators as pricing mechanics can be complex, who is responsible that the configuration of systems match desired outcomes?

Hi everyone, and happy holidays! I am kicking off Q1 with a revamp of my current company's enterprise offering structure, from packages to pricing structure. Like many others, we are looking to move away from user-based pricing. I am planning to run WTP research through qualitative interviews to help us better understand the value within our product for large enterprises and to validate the options we have for new metrics to bring into a value-aligned pricing structure. My ask: Does anyone have resources they have found particularly insightful in informing how to set up successful qualitative enterprise WTP studies? Any lessons learned that could help me here? Any input is appreciated! Additional context: We're a Series A SaaS/"on-prem" hybrid product with deep open-source roots (https://www.localstack.cloud/).

1. Where does pricing role sit today? 2. Who does it report to? 3. What are the decision making veto powers of your leaders and collaborators for a pricing decision? 4. Three things that would solve your largest problems

Hey everyone, happy 2026! I am currently digging into credit models and trying to implement a specific setup that Ulrik advocated for. The core idea is giving all credits upfront for the billing cycle but letting them roll over into the next cycle. I am sold on the psychological upside for pricing behavior, but the accounting team is pushing back. I am struggling to find exact matches. I usually just see these two credit models: - All credits at the start of the billing cycle but they expire at the end (max 12M lifetime) - Credits given on the 1st of every month with a rollover cap (usually 2x monthly allowance) Does anyone know of any well-known SaaS companies doing the specific combo of credits upfront + 24-month rollover?