One of the hardest things to sort out in pricing seems to be wrangling the product catalog. Sales need it in CRM/CPQ systems. Finance need it in Billing/ERP systems. Product/Pricing need it in ... where? When products have usage-based pricing or entitlements, many ERPs can't handle it, and the product catalog spreads into a third system that handles usage, credits, entitlements, etc. We see how this crosses organization boundaries, lacking a single clear owner, and keeping everything in sync becomes super important - and very difficult to keep 100% correct over time. And most likely, someone in your organization is using Excel in some part of this process. Curious to hear how others split the product catalog, both horror stories and success stories.

Hi all, I'm a technical product manager for Usage Cloud at DigitalRoute, based in Sweden. Been working with real-time prepaid credits and batch-based pricing, charging and billing since 2004 at scale - also deep knowledge of usage data mediation (the stuff that happens to get the messy real-life operational system events data in shape so it _can_ be priced). I have a fairly solid grasp of the entire quote-to-cash process. I co-host DigitalRoute's invite-only Usage Unlocked roundtable every month or so, where we discuss all things related to usage and pricing. I'm also a Wardley mapping nerd building the collaborative mapping SaaS https://mapaware.io (feel free to try it out), and I co-founded the Blockchain Sweden industry association. And overall tech nerd.