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Facilitator Club

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35 contributions to Facilitator Club
Workshop with 30 attendees
Hey everyone. I am running design sprints for many years already. Last month I was asked to run a design sprint for a bank, to help them figure our how to rebuild their infrastructure after a cyber attack. It's been very successful, although not a design sprint per se. I used exercises and the "mindset" of a Design Sprint (timeboxing, working alone together, no devices, ...). Now I have been asked to run another workshop like this, with 30 people. Now I'd be very grateful to hear your recommendations on how to handle 30 people well. In the end, everyone needs to be discussing together, but I know that a discussion with 30 people at the same time is not going to work. Any good insights you could share with me? I am happy to share my learnings from these cybersecurity-workshops as well. Thank you in advance 😄
New comment 13d ago
1 like • 14d
Not sure if I can add anything here since there are already a lot of great ideas. Wow 30 IT specialists... tough crowd! My initial idea was to have them take on different roles to boost creativity e.g. what would Steven Hawking, Bill Gates etc. do (or other role models they might have)? What I also love is anti-brainstorming (if the audience is up to being a bit silly): What would make it worse? How could they really f**k up cybersecurity? It feels stupid at first but usually brings insights that were too obvious to see. Hope this helps 😅Good luck!! 🤞
Any UX Workshoppers here?
Do any of you focus on UX consulting and run UX Workshops? If so i'd love to connect and share notes.
New comment 7d ago
1 like • 14d
@Kiran Chauhan Cool idea. Thanks for sharing!! I am gonna steal this 😜
Coaching Program Recommendations
As I work with more clients, I see the need to add coaching to my skill set. I am looking for recommendations for ICF accredited programs out there. I am looking for coaching tailored more to executive coaching vs life coaching, but I am open to all recommendations.
New comment 12d ago
1 like • 14d
I agree with @Beth Jacobsohn Coaching Training will benefit you personally and professionally. You learn about people and how to guide them - if that is framed in a professional context or in a personal context doesn't matter too much since (from my experience and perspective) it's all about perception, relationship and communication in the end 😅 My advice would be: since there are sooo many different approaches to coaching, browse and ask around and let your curiosity and gut feeling guide you. Find the one that speaks to your values. Attend a speech or do a coaching with the trainer before committing to their whole program and see if your chemistry fits. You can also start with reading or watching some Youtube Videos if you want to start with a low investment and this helps you build some expertise (you'll feel the difference between a good and a bad coach - but this is an entire topic on its own^^).
Calling Freelancers/Solopreneurs running Design Sprints
Hi there! I am on my journey to become a full time freelance facilitator and I decided to participate in the Design Sprint Masterclass to improve my toolkit. Until now my experience running Design Sprints has been in a company, where I always had other people in my team for support and to do various tasks. Also, in the Masterclass AJ&Smart talks a lot about the sprint from a company point of view, again with a lot of people and resources involved. This is why I would like to get some experience from other facilitators doing design sprints solo as freelancers, and what are your tips and challenges. If you have some input regarding the following (but not exclusively), I would be very grateful: 1. How do you deal with the preparation be it live or remotely, do you have any support, do you do everything alone, do you involve the client? For example for all the onboarding meetings, prep meetings, meeting organisation, prepping the room, snacks and drinks etc. 2. How do you deal with facilitating alone? In my experience it is hard to be attentive to every aspect of such a complex workshop, especially in some more demanding exercises. Do you enlist a co-facilitator from the client, do you have someone that can jump in when you need? Other ideas or tips? 3. How do you deal with all the work behind user recruiting and organising the user tests? Do you delegate to the client? Do you onboard someone to do it for you or do you handle everything at the same time? 4. Prototyping: Again, how do you juggle the work involved in this phase? Do you offer building the prototype yourself or do you give this to-do to the clients design team? And what if the client does not have a design team or resources to create the prototype themselves? 5. Finally, what are your deliverables at the end of the sprint and the timings between the end of the sprint and getting your results to the client? Hopefully this is not too much, looking forward to reading your experiences!
New comment 21d ago
0 likes • 21d
@Kathryn Davis I totally agree. Teaching and facilitation are quite similar and I also love the idea that facilitation is not just 'guiding people doing the work' but also having the aspiration that people learn something (about themselves, about their work, about others) and go home not just having outcomes or deliverables but also enriched by the experience and the process.
0 likes • 21d
Wow what an incredibly insightful thread! Not much to add here... I just think it might be generally a good idea to ask and discuss openly with the client upfront what they can provide. Knowing this helps you to make a better estimate how much time to schedule for the project and where you might need to bring support.
Failing to convert a small following into paid clients
Hey community :) I'm starting out as a facilitator/workshop creator and have difficulty in attracting paid clients. I would be super glad to learn more about successful practises to land a first paid client. Here's the status quo: With a colleague I created a meetup group where we give free workshops that teach Design Thinking. We have given almost 30 workshops on this topic with an average rating of 4.7 out of 5 stars. We became super confident in creating and giving workshops and have 700 group members. However, we FAIL to make any money out of it. We tried charging small amounts on meetup and creating a 2 day flagship course, but generated no money and even not really interest. Would be extremely happy about any strategies or tips on how to successfully attract paid clients. Also, I'm a big fan of conversations that create mutual benefits. In exchange to a more in depth strategy or tips on getting clients, I could offer to explain how we built this following on meetup and answer probably all your questions about design thinking. Many thanks in advance!
New comment 21d ago
0 likes • 21d
I agree with @Ari Rahmati and I totally feel you @Julian Buerkle I also struggle with attracting clients^^. Even though I don't have the magic formula (yet haha) the only thing I can help with is my thoughts: I also get the impression that your meet-up participants are the wrong target. If you do your Design Thinking Workshops for free anyway you may as well offer them to your desired clients ;). You could also start thinking of creating an upselling product. So what could they need once they have the free input? E.g. Maybe just run a design dash and leave people wanting more. State best practice examples to emphasise the impact and give them an idea where Design Thinking can be of help. Ask them what problems they have, pre-actively offer to brainstorm solutions with them and then follow up with a proposal. I keep fingers crossed that it'll work out! 🤞
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Janine Katzberg
10points to level up
freelance market researcher, workshop facilitator and trainer with 12 y experience, NLP Master-Coach, certified Design Thinking Facilitator.

Active 8d ago
Joined Aug 29, 2023
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