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Facilitator Club

Public • 5.6k • Free

6 contributions to Facilitator Club
Where is Jonathan Courtney on social?
From what I see JC has taken his insta down. Can anyone tell me where to follow him to get those golden nuggets?
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New comment 16d ago
0 likes • 16d
Brilliant, thank you!
Creativity and AI research
Hi All, today during the community call, I was asked to share an article I just published about AI and creativity. Here is the link for it: https://www.sciencedirect.com/science/article/pii/S2713374523000316?via%3Dihub Here are some relevant points for us: 1. AI can't help with problem definition; human skill is required for that 2. AI helps a lot with brainstorming but should be done after the human(s) do it on their own just to fill gaps. Some reasons are that it could limit creative thinking, cause fixation of the mind, and limit scope of human responses. 3. AI can't evaluate solutions, that requires human skill. Conclusion: It's a great tool when used correctly, and it can be limiting when relied upon.
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New comment 21d ago
0 likes • 23d
Sorry but from someone who is working deeply on an IA product for the last 3 months I’d have to disagree with all of these 3 points. More content coming soon to explain my comment.
1.5 hour strategy workshop - £1k
Hi all, I thought i'd share an interesting workshop I ran recently - hopefully it's helpful for someone else who has a similar challenge or brief! The client is a large charity and this was their brief: Produce a short vision statement for our future digital fundraising and engagement and the required transformation over our strategy period (they obviously shared context of their org strategy etc). I split this up into two stages: 1) Vision & 2) Required Transformation. Here are the exercises I ran: 1️⃣ Vision ➡️ Lightning Demos (this helped us focus on the market and the team created some really great How Might Wes). We clustered these to use as stimulus for the next exercise. ➡️ Vision Statement Drawing. People drew their vision statement and presented back to the group. I was mindful that if we asked people to write them they would get caught up in the language rather than the overall concepts. We asked them to share their vision and gathered the main themes. 2️⃣ Required Transformation ➡️ We then essentially did a Lightning Decision Jam which I don't need to explain! This was a fun one to run but I was very worried about timings, we did get everything done on time though which was a relief! I was constantly talking about pace and how it's going to feel like everything is going WAY too fast before and during the workshop and I think that helped a lot! They just could not get people together for longer but all worked out ok! I've had some really positive feedback from the client and recently ran a training session for them too so hoping to run more sessions with them next year 😁 Shout if you have any questions! 😀
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New comment 4d ago
0 likes • 23d
@Jacobo Senior you could use that approach if that is the outcome they wanted. Best to have a meeting with them first and understand the outcomes they want then tailor the exercises to that outcome.
3 likes • 23d
@Louis Childs after checking in with the client post workshop did you ask if they felt that 1k is good value? I ask as 1k feels like a bargain for what you did and I imagine the value you provided to them was way over 1k. If you asked them "What value did the workshop provide?" and if they say something like "It gave us the direction to help raise our yearly 2mil target" or "It helped us provide operational savings of 500k" you can quickly start to understand how much you could charge for such a workshop e.g. 1% of 2mil is £20k or 1% of £5k. Have a look here for more information https://jonathanstark.com/vpb
My thoughts on Facilitation and Pricing
If you sell your services at market price, then you automatically position yourself as a commodity. Great facilitators should be so unique that their customers have no obvious reference point.A famous and talented Romanian singer told me the other days that he sometimes finds himself in awkward discussions about how much he charges for “just” 45 minutes. It got me thinking that the same goes for facilitation. Often, the client looks at the “man-days” that go into a project. But what if you can create a workshops design in “just” 3 hours because you have so much experience that it’s now easy for you to do that? And what if you can save your client a significant amount of money through a one-day workshop? Should you charge “man-days” with a fixed price? Whether you are a singer or a facilitator, if you find yourself in the position to explain why you charge X amount for your services, think about this:- The client doesn’t understand the value you are creating => make it obvious (ex. the stress and costs you eliminate, the time you save, the money you help them make etc)- The client doesn’t understand the process you go through to create that value => explain what goes into your work (knowledge, creativity, and time to think are the core pillars of the services world)- The client has chosen a wrong reference point for your services => discuss what you and only you can bring to the table, so it becomes obvious that your services are quite unique (the assumption being that they are 😎 )The conversation about value is an important one! And we should have it with our clients before we set the price of our services. Different projects = different value creation = different pricing.Would you pay The Rolling Stones the same as a basement band, for 45 minutes?Credits go to Adam Davidson who wrote an amazing book (The Passion Economy), that gave me a brand new pair of lenses 🤓
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New comment Jul '23
4 likes • Jul '23
Good point, it's all about outcomes, not time spent. I thought of this recently whilst watching the new Hijack show with Idris Elba, one person asks about Idris / Sam Person no1"What exactly does Sam do?" Person no2 "It's difficult to say" Person no3 "They bring in Sam at the end of a merger, to help negotiate, at the most difficult time, when they need to close the deal" Sam flies first class, his house and apartment drip luxury. You get the impression that this guy spends a small amount of time on each job and gets paid handsomely for it. Because "no one else can do what he does"
List of questions for ask the experts session
Hi, could somebody share the list of questions for the ask the experts session?
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New comment Jul '23
1 like • Jul '23
Found em, thanks Brit https://www.youtube.com/watch?v=ZtYp7XzmXr8 1. Ask the team to describe what the product is What it is What it does Who uses the product 2. What is the problem your product is trying to solve? 3. Who is using the product currently and who would we like to use the product? 4. If there were no problems at all, team on track, no problems, what would the product look like in 2 years time?
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James Bickerton
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5points to level up
@james-bickerton-9451
Design Sprint Facilitator

Active 16d ago
Joined Jul 17, 2023
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