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11 contributions to Facilitator Club
Do you know of any Corporate Retreat Planning Websites based in Europe?
When I lived in Canada I signed up with Retreatify (https://www.retreatify.com/) which helps organizations with planning corporate retreats and offsites. They take care of the venues, catering, logistics and also have a database of vendors that run different workshops and team building activities. I did not get a ton of inquiries through the website (also because of covid) but now I do get the odd request, but they think I am still based in Canada. So I was wondering if there are similar platforms or companies that are based in Europe. Have you worked with any of them and found them useful or not to find new clients?
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New comment Mar '23
0 likes • Mar '23
Hi @Jan Keck! Maybe try this https://www.travelperk.com/ It's what we use at the company where I work for organizing business trips. Maybe it can be useful for retreats as well. Try and see!
Design Sprint Map Exercise for Non-Existing/New Products
This post is inspired by one of the previous questions in the group (can't remember the person's name atm, will edit later). It's a common Design Sprint myth that design sprint isn't very useful for new products but works only for the products that need refinement. While it's understandable for this to be a common standpoint, there are very solid arguments why that's not the case and I'll lay out just a few of them. It's ok not to have a specific product and it's ok to assume things in the Design Sprint. The Design Sprint is here to help us "solve big problems and test new ideas in just five days" (or four days in the case of DS 2.0). So, DS is here to make assumptions, and to test if the idea works in the real world. You can deal with specifics in the later stages of product development. There will probably be the whole UX process for defining specifics, where you can use user interviews, user journey mapping, discovery workshops, etc. Also, remember the hotel robot from the Sprint book. That being said, if you're doing Design Sprint for a new thing, a thorough expert interview should help. Having a UX designer or researcher on the team helps because they usually know general research, the basics of psychology, and behavioral patterns. Together with the team, you'll be able to define and assume what a good customer journey will be and test it out on the testing day or later as a follow-up to the Sprint. Test ideas freely, and don't be afraid to fail! Feel free to add to this and describe your experiences!
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Map for unknown needs
Hi guys! How are you? I have a question about the map exercise in the Design Sprint: The map works good for a customer journey that already exists, but what about we are dealing with a need that customers don't know they have yet, or if there isn't an existing solution that customers already use to meet their needs, in other words, what should we do if there isn't a journey that users go through? For example: before Facebook launch for the first time, how would be their map?
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New comment Mar '23
1 like • Mar '23
Good question! It's ok not to have a specific product and it's ok to assume things in the Design Sprint. The Design Sprint is here to help us "solve big problems and test new ideas in just five days" (or four days in the case of DS 2.0). So, DS is here to make assumptions, and to test if the idea works in the real world. It's ok to fail. You'll deal with specifics in the later stages of product development. You'll have the whole UX process for defining specifics, and you'll use user interviews, user journey mapping, discovery workshops, etc. That being said, if you're doing Design Sprint for a new thing, a thorough expert interview should help. Having a UX designer on the team helps because they usually know general research, the basics of psychology, and behavioral patterns. Together with the team, you'll be able to define and assume what a good customer journey will be and test it out on the testing day or later as a follow-up to the Sprint. Test ideas freely, and don't be afraid to fail!
Convince my team or someone to run a workshop?
After reviewing some basics videos on Workshop (Thanks to @Aj Smart youtube channel), I'd like to execute what I learned. So want to run a workshop with my team or any workshop opportunity I'll find in the future, but how can I convince someone to run a workshop??
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New comment Mar '23
1 like • Mar '23
@Divyansh Pandey Sometimes you just don't tell them you're going to do a workshop but you do it. From my experience, people, especially management people, have a tendency to keep the status quo. It's like "We had a certain way of doing that, why would you want to change (or even challenge) that?" So, that being said, find a meeting that you see will deal with a certain problem, and try to offer for you to run it (don't even mention workshops). Come up with a workshop using a very simple 4Cs framework and when the meeting comes, it's your time to shine. More often than not, people are pleasantly surprised with the outcome and then just sign up for more. "Show, don't tell", they'd say.
Facilitator Club Community Events
Hey Facilitators! Meeting so many of you on the first Facilitator Club community call last night was great! During the call, we chatted about the following: - our first facilitation experiences - how do you explain your role as a facilitator to others - how to get facilitation clients What other community events would you like to see us organize?
Poll
13 members have voted
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New comment Mar '23
0 likes • Mar '23
Hard one! I'd really like the in-person meetups but I can see that probably being a financial and management issue for many memebers here (except if the events are region-based).
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Hrvoje Abraham Milićević
3
41points to level up
@hrvoje-abraham-milicevic-4664
Product Designer & Workshopper Master

Active 8h ago
Joined Jan 19, 2023
Zagreb, Croatia
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