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3 contributions to Creator Party
Customer Service & Social Selling Tool??
Hi everyone! Looking for recommendations for platforms to handle inbox management, social selling with Insta DMs and SMS, chatbots, etc. I specifically need a platform that does the following: - Multichannel: email, instagram, SMS (Twilio) - Customer Service Chatbots that use AI: web widget AND Instagram bot - The bot needs to take customer service questions and give answers based on our FAQ knowledge base. If it can't answer it, it will be handed off to an agent. - I need to collect lead information (name and email and custom info) and then use integrations to add them as a ConvertKit subscriber. I can hopefully do this if it allows an API and integration with Make (my automation platform). - Fabulous customer service with fast response time So far I have found that FreshChat offers all of these things, but their customer service is so horrible that trying to do anything with them is a dreadfully painful process, and I'm truly fed up with them. Hubspot doesn't offer Instagram and several other features I need. I've done a lot of research but it seems there's nothing else that offers everything I need. What are other people using? I really just want something to help manage and automate customer service messages and also use it as a tool for social selling / DM closing. Are there any workarounds? Also, I am a small team of just me and my VA, so if there are any affordable options or ones that offer startup discounts, that would be ideal. Thank you so much.
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New comment Sep '23
1 like • Sep '23
One platform i been hearing about is called Front. It offers a multi channel where you can have all your messages come to one place and setup tons of automations and rules. check it out https://front.com/
Slack or Skool?
@Mariah Coz do you still use Slack for your higher ticket programs for the communities or will you be using Skool for those as well?
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New comment Sep '23
2 likes • Sep '23
@Marisa Pell we will be using Skool for all communities now.
2 likes • Sep '23
@Marisa Pell While it's up to individual preferences, we've chosen to maintain two separate Skool accounts: one dedicated to our free/LTO audience and the other exclusively for our premium courses. This approach ensures a clear distinction between the content and experiences for different user segments. If you opt for a single account, it would be crucial to create private sections to provide exclusive content and direct attention for your premium clients, like a members-only podcast. You can also configure settings such that the paid courses remain inaccessible to free members. This ensures value is maintained for your high-ticket clients while still offering a robust community experience for all.
WE DID IT! Celebrating 1000+ members in 30 days! 🎉
It's official! We just crossed over 1,000 members in the Creator Party community in about 30 days of opening the doors. THANK YOU EVERYONE who is a part of this community, we could not have done it without you. ❤️ Thank you for your contributions ❤️ Thank you for your wisdom in the comments ❤️ Thank you for the deep conversations I appreciate you! And though we are celebrating a quantifiable milestone today, it's the sheer *QUALITY* of the humans in this group that make it special. We consistently hear from members that this is the most fun, generous, and engaging group people have ever been a part of, and I am deeply grateful for the space we've created *together*. 🥹 Special shout out to everyone who invited their friends, it means so much to me and this group! We are truly just getting started. So many fun things to come! ➡️ In the meantime, if you love "behind the scenes" like I do, I recorded a training on everything we did to reach 1,000 members in 30 days in here - the emails, the promos, the set up, etc. I hope it's valuable to you! Today I am celebrating the beginning of this community and dreaming about what it can become. WOOHOO!
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New comment Sep '23
WE DID IT! Celebrating 1000+ members in 30 days! 🎉
2 likes • Aug '23
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Tre Glover
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13points to level up
@tre-glover-3615
Ops Genius @mariahcoz where we help creators monetize with content, community and creative online courses. Join the Creator Party community today!

Active 68d ago
Joined Aug 8, 2023
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