Hi guys! Question: what if I need to measure if the product met the clients expectations? What indicators would you use considering the 5 users testing? (The problem is: 5 isn’t representative statistically, so I can’t consider success that 80% of the clients put the product in the cart for example.) What could be a valid success indicator in your opinion? Thank you!

Hi Everyone. I am doing a design thinking workshop with a bunch of 20 individuals next week. It is with a group that have various disabilities. Some are blind, deaf, use wheelchairs and have various mental and physical disabilities. I am looking for ideas for a warm up exercise I can do with them. Would anyone have any ideas?

Hello Facilitators👋 I'm really curious about where everyone is from. I'd love to make this a mega post where we can see how diverse the Facilitator Club community is. Who knows, you might find a lot more people in your area than you thought! Once I have lots of answers on this post, I want to make a nice graph!

Hi guys! How are you? I have a question about the map exercise in the Design Sprint: The map works good for a customer journey that already exists, but what about we are dealing with a need that customers don't know they have yet, or if there isn't an existing solution that customers already use to meet their needs, in other words, what should we do if there isn't a journey that users go through? For example: before Facebook launch for the first time, how would be their map?