[Hiring] [Remote Work] CSM, Renewals
systems experience, cross-functional collaboration Key Tasks: Manage renewal lifecycle, handle contract pricing and proration, act as renewal point of ... Salary: $70,000–$80,000 per year Location: United States (Remote) Company Name: ParentSquare Role: Own and lead the end-to-end customer renewal process ... Qualifications: 3–5 years renewals/account management/CS experience, SaaS contract and pricing knowledge, strong communication skills, CRM and billing
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[Hiring] [Remote Work] Customer Success Manager
USD Location: Remote (United States) Company Name: Guidewire Role: Own customer success strategy for insurance clients to drive adoption, retention, renewals ... customer success or account management, P&C insurance industry knowledge, executive relationship management, SaaS or enterprise software experience, renewal ... and expansion ownership Key Tasks: develop strategic account and success plans, drive solution adoption and value realization, manage renewals and contract
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[Hiring] [Remote Work] Senior Customer Success Manager
Qualifications: 5+ years customer-facing experience, enterprise SaaS customer success, renewal and retention ownership, strong sales acumen, technical ... Location: Remote (US Central or US East) Company Name: LaunchDarkly Role: Own post-sale enterprise customer relationships to drive onboarding, adoption, renewals ... product experience, DevOps exposure preferred Key Tasks: lead customer onboarding, manage adoption and risk mitigation, provide technical guidance, drive renewals
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[Hiring] [Remote Work] Specialized Success Manager
USD + commission Location: Remote (United States) Company Name: Ontic Role: Own post-implementation customer success to drive adoption, retention, renewals ... Qualifications: 2+ years customer success or account management, SaaS experience, renewal and upsell ownership, executive stakeholder communication, strong ... account and pipeline management, Salesforce proficiency Key Tasks: drive customer adoption and value realization, manage renewals and expansion opportunities
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[Hiring] [Remote Work] Founding Customer Success Manager
Qualifications: 2+ years Customer Success or post-sales SaaS experience, enterprise or mid-market account ownership, renewals and expansion experience, ... equity) Location: Remote Company Name: Lightyear Role: Own and build the end-to-end enterprise customer success motion, driving onboarding, adoption, renewals ... communication, comfort in ambiguous startup environments Key Tasks: Own enterprise customer relationships, lead onboarding and enablement, conduct QBRs, manage renewals
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