8d • Job Offers
[Hiring] [Remote Work] Senior Customer Success Manager
Salary: $145,000 - $235,000 per year (location-based ranges)
Location: Remote (US Central or US East)
Company Name: LaunchDarkly
Role: Own post-sale enterprise customer relationships to drive onboarding, adoption, renewals, and expansion for a developer-focused DevOps SaaS platform.
Qualifications: 5+ years customer-facing experience, enterprise SaaS customer success, renewal and retention ownership, strong sales acumen, technical product experience, DevOps exposure preferred
Key Tasks: lead customer onboarding, manage adoption and risk mitigation, provide technical guidance, drive renewals and expansion, build executive relationships, forecast revenue, collaborate cross-functionally
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[Hiring] [Remote Work] Senior Customer Success Manager
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