Canada postage - Accidentally overcharged

Someone has just purchased an unframed print in Canada, I hadn't realised I had them set up as 'Rest of the World' with a full £19.99 for P&P. They have paid £44.63 (including £19.99 for postage) for a 16 by 20 print. I guess I am feeling a bit bad they have paid so much for P&P, would you go back to them and given them a partial refund or just assume they were happy to pay the total price? They may be thinking it is being shipped from the UK and be disappointed when they receive a package shipped locally in Canada.

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Canada postage - Accidentally overcharged