Give yourself 2 weeks before you automate the reply
A positive reply looks like the easy part.
Then the prospect asks a question you did not expect.
They are interested, but the timing is wrong.
They want proof you cannot share.
They ask for pricing before you understand the problem.
They copy someone else into the thread.
A reply bot can move words around. It cannot teach you what you have not learned to recognize yet.
For 2 weeks, handle every positive reply yourself and keep a 4-column log:
1. What they said
2. What they were really asking
3. What you sent back
4. What happened next
At the end of the 2 weeks, look for the replies you can explain without guessing.
Those are the first ones worth automating.
The exceptions stay with a person.
👇 Which positive reply is hardest for you to turn into a real conversation?
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6 comments
Ian Kirk
7
Give yourself 2 weeks before you automate the reply
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