Food for thought when selling transportation services
When you hear “what’s your price, and can you beat this rate” These are valid concerns, but they’re surface-level. The real conversation should be about value, reliability, and customer experience. A $50 savings means little if it jeopardizes a shipment, damages a relationship, or costs a client their reputation. Our job is to help decision makers see beyond the spreadsheet, and to understand that great service drives growth. Sales is a long game. It’s about planting seeds, nurturing trust, and delivering results. I’ve made thousands of calls, and I’ve learned that the first conversation rarely seals the deal. It’s the follow-up, the consistency, and the authenticity that win hearts and ultimately business. So here’s my advice to every sales rep: - Believe in what you sell. - Speak with authenticity. - Don’t chase price but build value. - Be honest about what’s in your wheelhouse. - Focus on long-term relationships, not short-term wins.