Be honest — it's happened to all of us. Customer messages come in. The assistant is supposed to respond. And sometimes… nothing. No reply. No error. No warning. You only find out when the customer ghosts or complains. The worst part? We have no way to catch it inside GHL. Why? Because GHL has a "Customer Replied" trigger, but there is no "User Replied" trigger. So we can't build a simple safety net like: 👉 Customer replies → wait 5 minutes → did the assistant actually send a message? → if not, alert me. That workflow is impossible today. Which means every missed reply = a lost lead we never even knew about. If this has burned you even once, please go upvote this GHL idea 🙏 🔗 https://ideas.gohighlevel.com/automations/p/user-team-member-replied-trigger-needed The more of us who push, the faster GHL builds it. This affects every single person running Assistable on HL. Let's fix it together. 💪 Drop a 🔥 if your assistant has ever left you hanging.

Has anyone else run into this? I'm on the Enterprise plan which should support up to 20 concurrent calls, but I'm only able to receive one call at a time. When a second call comes in, the caller gets put on hold until the first call ends. Then the second call picks back up. I should be handling at least 2 calls simultaneously, let alone 20. Anyone experience this or find a fix?

I am currently working in the field of AI and Full Stack. My long-term contract with Exa company in the U.S. expired 3 months ago, and I am currently seeking new remote work opportunities. With 7 years of experience as an engineer, expanding my reach beyond Japan to the global market is very important to me. I already have experience working remotely and have a proven track record of collaborating effectively with companies, so I look forward to connecting with individuals and companies interested in product launches or system improvements. Thank you.

Here is how to use SIP Trunking to import your own Telephony numbers into Assistable to make outbound calls and accept inbound calls - I use a brand new twilio account with a brand new SIP trunk to set everything up along side you This is for Twilio but can be done in any telephony service that allows for SIP trunking. 📄 Documentation & Materials To Copy: https://docs.google.com/document/d/1m_chXLNM1RQqd4XgsG2CZb6gjmiiXyXpBnl975qsfgk/edit?usp=sharing Simplified Steps: 1. Create an Elastic SIP Trunk in the Super Network Tab in Twilio 2. Navigate to Termination (This is for outbound), create your unique termination URI and allow access via IP Access Control Lists 3. Navigate to Origination (this is for inbound), paste the origination uri and save 4. Bring a number into the trunk or buy a number (you still have to bring it into the trunk when you buy it) 5. Import into the system and assign it to an assistant and you good to go ^^ Thats obviously oversimplified but this vid and doc should cover everything for you. -- DEBUGGING GUIDE: go to your telephony provider... seriously, there is 0 we can do when it comes to your account. The info you provide is used to configure the packet, and it's up to the telephony system to decide if it goes through. Reach out to their support or read logs

Hey everyone, So thrilled to have you aboard and welcome to the community. I have a couple rules, some resources and one ask of you before diving in. First, some resources: 🖥️ Your Workspace 📄 Documentation 📹 Videos & How-tos 🎓 Courses 🛟 Help Center 🗺️ Roadmap Next, some rules: 🚫 No self-promotion: Don't share posts, links or lead magnets - you'll be banned immediately. 🤝 Be helpful, be helped: Be kind, respectful, and inclusive - treat others as you wish to be treated. 🌱 Iron sharpens iron: Share cool stuff, take advantage of cool stuff thats shared. 🔍 Think before posting: Before starting a thread, take just 30 seconds to search. Lastly, intro yourself: 1. How long have you been slangin' AI? 2. Niche or niches? 3. Any cool wins? (your chance to brag) 4. Where you from? 5. Main goals for the year?