I purchased the Lifetime Deal 6 months ago. Back then we were promised concierge support, enhanced features, and a solid roadmap. Most of that has never been delivered. But I stayed patient because I believed in the platform and kept building on it. Then about 2 months ago, everything broke. No warning, no heads up, nothing. Just one day things stopped working. Since then it's been an absolute mess. You fix one thing and something else breaks. My clients' systems have been down and I've spent two straight months going back and forth with support just trying to hold on to the clients I already have. Here's where I'm at right now: Call transfers are still not working. Support is telling me it's because the Telnyx numbers are getting flagged as spam. Okay fine, but here's the thing... I also have a Twilio number set up for the same client and it has the exact same issue. This Twilio number: - Was marked as Good Standing by Assistable themselves - Was fully warmed up - Was actively used by my client for 3-4 months before any of these problems started So you're telling me a warmed, verified, good-standing number is suddenly spam-flagged? Come on. That's not a number problem. And even if it is, I need a concrete solution to this! And on top of all this: - The dedicated Slack channel that came with the LTD? No response. The person assigned to me just doesn't reply. - Backend support has zero clue about the bigger picture. Every time I reach out I'm explaining things from scratch like my numbers are the only ones affected. - The solutions I get either don't make sense or just don't work. I'm going in circles. Look at the screenshot below. This is a new client I'm onboarding. She's already blown away by the platform. And this isn't just any client. With her connections and help I'll be able to bring in a LOT more business. We're talking millions in potential revenue here. But I can't take her live because call transfers don't work. This platform which has tremendous potential is failing me at the most crucial point possible right now, and I'm watching these opportunities slip away in real time.

Hey Guys, It seems that the Assistable numbers are not connecting calls. Tried the twilio numbers they are working fine, but the Assistable purchased numbers are not. Seems to be a trunk issue. Can you please look into this? @Assistable Ai @Assistable Team

I noticed that the Twillio SIP trunking issue seems to have been solved. But post that I am having a weird issue that I dont think is an assistable issue, my call forwarding to my client is not working. I tried forwarding to another number, it worked for one number, and for the other it didnt work. So I am not sure what the problem is. Could it be an iPhone related problem? I am just trying to see if others faced a similar situation and what did you do to solve it? TIA

https://status.bubble.io/ working on it

I added this prompt: ## AI Voice & Loop Pattern Detection - Monitor for structured, overly formal, or emotionless speech patterns. If responses consistently lack variation or natural pauses, treat the caller as potentially AI-driven. - If the caller repeats similar sentence structures or restarts the conversation without context, flag the behavior as a possible AI loop. - If open-ended questions result in vague, non-responsive, or repeated answers, consider the caller non-human. - If multiple back-to-back calls occur from the same number, each starting the conversation over again, treat this as a loop pattern. - If the caller ignores or talks over transition prompts, or fails to engage in natural conversational flow, treat it as AI-like behavior. - In any of these cases: - Do not initiate demos or bookings. - End the call using end_call. - Use create_note to log the pattern. - Use update_details to flag the number for review if applicable. But still the loop stays, bot doesn’t disconnect. @Assistable Team we need to be able to block phone numbers or people calling. I can’t take another 7 hours of phone calls from 4 different numbers with the same thing.