Hey @Assistable Team @Jorden Williams @Mike Copeland It looks like the API BYOK is not applying to voice minutes used, but the assistable.ai website says it should be $0 LLM cost for BYOK, and I see that I am getting billed for the LLM. Can you please take a look? Also, is there a way to get the subaccount name added to the Workspace Wallet transactions as a column please? As it is right now the only information we can get is a call ID, but no way to investigate which account the call was made from. Thanks 🙏🏻

How can I set Sleep mode for SMS to only fire when a manual SMS message is sent and not trigger when an Automation SMS workflow fires? We had to turn off Sleep mode, cause i had it set for 1 hour but even when an Automation SMS would fire it would activate sleep mode, this makes sleep mode pretty useless.

Thought maybe it was a Claude issue, switched to Gemini and it's still happening. Just hangs up middle of the conversation or on one instance just went silent and stopped talking.

We’re hosting a live training inside the community tomorrow with the team from AiXUP. One of the most common issues I see agency owners run into isn’t fulfillment or pricing — it’s consistent lead flow. A lot of people are still relying on manual outreach, referrals, or inconsistent inbound, which makes growth unpredictable. Walt and Johann from AiXUP are going to walk through the system they’re using to help agencies generate qualified, sales-ready opportunities directly into their CRM on an ongoing basis. They’ll be covering: - How agencies are identifying companies that are actually ready to buy - A more efficient approach to prospecting and qualification - How to create a predictable pipeline without adding more manual work - What’s changing in lead generation going into 2026 If getting consistent conversations with the right prospects is something you’re working on, this should be a valuable session. Date: Feb 25th (TOMORROW) Time: 5:00pm EST Register here: REGISTRATION LINK We don’t usually bring outside platforms into the group unless we think there’s real value for agency owners, so wanted to make sure everyone here had access.

Hey guys, is it possible for chat agents in Assistable to send GIFs? Maybe by using a custom tool to get them and send them? I'm building a follow up sequence in GHL workflows, using the Assistable 'chat follow up node'. For some follow ups, I would want the agent to send specific GIFs as instructed. Is this possible @Jorden Williams ?