Been on with support for 5 days trying to figure out whats going on, running into all kids of issues with my numbers. I just wanted to see if it was just me or not. Anyone else having issues where outbound calls are not following the script or just sound different in general than they do for inbound?

I’m posting here to ask for advice and see if anyone has experienced something similar. What happened (timeline): - We have a GoHighLevel form on our website - Fields: Name, Email, Phone NumberCTA: “Enter your phone number and test our AI – receive a call” - In a very short time window, the form received 300+ submissions (see screenshot) - Submissions used different names, emails, and phone numbers - We strongly believe this was automated bot traffic, not real users Important context (this is key): - We had already blocked all high-risk countries (India, Nigeria, Pakistan, etc.) - Outbound calling was restricted only to “safe” countries: - 🇬🇧 United Kingdom (+44)🇺🇸 United States (+1)🇦🇺 Australia (+61) - The attacker specifically used UK numbers (+44)→ This allowed every call to pass country filters→ And made the attack extremely expensive The impact: - Our AI workflow automatically triggered outbound calls via Twilio - Many calls: - Were successfully connectedLasted 20–30+ minutes - Result: - Hundreds / thousands of Twilio minutes consumedSignificant unexpected cost on our Twilio account - Twilio later flagged this as suspicious outbound activity to UK prefixes and blocked it - Unfortunately, this happened after the spend already occurred What makes this confusing: - We listened to multiple call recordings - The calls connect to a pre-recorded destination - There’s no obvious scam benefit: - No upsellNo verification abuseNo chargebacks - It feels more like: - Intentional cost-draining abuseOr a targeted troll attack Evidence: - GHL form submissions showing 300+ entries - Twilio logs showing: - Repeated calls to similar UK prefixesLong call durations - Sample call recording (pre-recorded destination):👉 https://dxc03zgurdly9.cloudfront.net/b8473a15576e7c695d7b8883d8daf130b66f267c6b52808c4d8939678d1f0be2/recording.wav

I have a demo set up for later today and went through it myself to make sure everything is working. Now the name and email are not being passed to GHL during or after the call is complete.

Is there any possibility to access custom object data inside the assistant for the outbound voice ai?

Something is seriously wrong this morning, was something changed? I have multiple assistants voices changed, and messing up scheduling incorrectly on the calendar, and ignoring tools and/or not scheduling them at all. Here is an example call. This assistant was working properly before and was set to use CIMO for voice, and gpt4o for the model. Elevenlabs setting is set to Turbo2.5 and multilingual engine. Others are reporting the same. Anyone know what's going on and how to fix it? @Jorden Williams @Assistable Team