Hey guys would love some support on this issue I have AI assistant that is not working inside of the voice lab neither when I call the phone number this is for million dollar Plumbing Company would love some help ASAP thank you 😅

Noticed there were ways to prompt inject with “memory” and “soul” fields in the recent post @Halie Bot made. How are other ppl making their AI “knowledgeable of all previous convos?” Giving it true memory across all channels would be huge has anyone figured this out?

We had some errors in webcalling on some assistants, we added in fallback values to make sure the call is always fulfilled - should fix that indefinitely same with some AI no response? we have a fallback on llm models and llm keys (if yours fails, then we fallback to ours) we patched that to make sure its forcing our fallback and checking earlier so calls should alwyas be fulfilled despite key rejections and we'll just always fallback to ours

I am sending out outbound calls, and I have the AI bought speak as soon as it is answered, sometimes the people speak at the same time and cut it off. They continue to say hello and because the AI was cut off for some reason, it stays silent. call_818b3835-5422-425c-ab48-edf4f7aea040 @Jorden Williams

https://status.telnyx.com/ ^^ we have an open conversation with them right now will udpate when hear smoething