Construction AI Voice Receptionist (+ Elephant)

Anyone have specific experience building voice for local construction companies? I'm in the process of doing that and would love to pick your collective brains. My build transfers or engages toward a booking based on the scenario - yes, I know that is 90%+ what most of us are doing ;). One big issue is the difference between my own testing and actual client team member testing. Works well for me but not so much for them. I just know that must be a BIG issue for all of us. Trying to avoid painful experiences before this goes live. Maybe I am promoting an AI voice that has an unrealistic scope - asking it to do too much.

Elephant - I also wanna bring up the elephant in my room. It seems like a bunch of you are very successful at implementing voice AI 24/7 receptionists. That the whole platform is being used in a ton of places. There's good press, good partnerships, etc. But I am not seeing that. I am small. Lost a client who closed her business for economy reasons (not my fault). Lost another because people just didn't like voice AI - the logic was working and making sense, but that didn't matter. They got frustrated and hung up. So I had 2 but now I have none. (The construction one described above is new and I don't wanna mess that up!) Eager to hear some success or failure stories - how you adapted? The pitfalls you wish someone would have told you sooner.

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