A letter to the CEO- Please share your thoughts

First of all I just want to give a massive shoutout to

. What he's created up until this point is truly remarkable. I've been a customer since the early days and it's been incredible to see the growth of the company.

When any company grows that fast you're always going to run into challenges along the way and I know Jorden will be working tirelessly behind the scenes to make everything right and we are all going to need to have some more patience.

But I'm at the point now whereby I'm fearful of scaling my AI offer. A huge part of our offer is based around Assistable and we have the opportunity to work with really high value companies which right now I'm not confident of serving.

Theres a few things I will like to put forward and see what other peoples thoughts are.

Is to get the current systems and processes we have access to in Assistable right now to be robust and to work continuously so we can confidently offer our services to business. All the features we have at the minute are enough to scale to 7 figures per year. I don't think we need anything new.

2 . Is to have a solid support system in place. I understand there will be challenges here and there as we are dealing with tech, anyone who doesn't think so is simply naive. I would confidently want to know that when challenges arrive we have the capability to get them fixed promptly and effectively.

To be honest I'm not quite sure how Jorden has managed to get his company to this size on his own its quite remarkable but I think we will agree that any company this size needs humans to help it operate efficiently.

I will happily pay for priority support.

3 . Is for any any major updates to be scheduled in advance so we can get prepared for anything that might be effected.

4 . A road map of exactly whats been worked on and what we can expect to see in the future.

None of this is negative in any way shape or form. I'm simply just voicing my concerns as a loyal customer hoping that we can all work together to make the product the best on the market.

I'm interested to see what anybody else has to say. Please keep messages positive, negativity isn't going to get us anywhere.

Let's give constructive feedback and develop a plan to take this to the next level.

Much love

Stephen

49 comments