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Facilitator Club

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5 contributions to Facilitator Club
Our Sprint-for-Sprint Project! 🚀 Facilitators Needed
Hey everyone! I'm looking for a couple of awesome facilitators to help out with a new initiative. We're designing sprint sessions for e-commerce companies, where we go in and fix problems as a short term swat team to go in and fix and come out. We need facilitators for different department teams: - Design team: improving UX/UI, branding content creation, and listing improvements - Marketplace team: optimizing listings, improving search rankings, and boosting marketplace performance - Data team: analyzing metrics, identifying trends, and providing actionable insights - Back-end team: create or optimize backend database structures as most ecommerce brands lack backend in the early stages We've got a pool of e-commerce clients who need short-term sprints to fix specific problems. If this could be a chance to work together, would love to share this opportunity togehter as we need a constant facilitation throughout the program! Facilitation and sprint design will be crucial, for this sprint-for-sprint model. Would love to know if you know anyone who would be a great fit. Also, if you have any better ideas than this approach, I'd love to hear and learn from you! Please feel free to message me 🙏🏻❤️🙌🏻
New comment 23d ago
1 like • 25d
Hi @Woojin Kim I sent you a dm!
Workshop with 30 attendees
Hey everyone. I am running design sprints for many years already. Last month I was asked to run a design sprint for a bank, to help them figure our how to rebuild their infrastructure after a cyber attack. It's been very successful, although not a design sprint per se. I used exercises and the "mindset" of a Design Sprint (timeboxing, working alone together, no devices, ...). Now I have been asked to run another workshop like this, with 30 people. Now I'd be very grateful to hear your recommendations on how to handle 30 people well. In the end, everyone needs to be discussing together, but I know that a discussion with 30 people at the same time is not going to work. Any good insights you could share with me? I am happy to share my learnings from these cybersecurity-workshops as well. Thank you in advance 😄
New comment 6d ago
2 likes • 27d
Wow 30 si certainly a lot 😅 One approach I use for bigger groups to avoid big discussions or longer exercises, less results to decide on etc, is dividing the group in smaller “teams” (size depends on the exercise and what makes sense). This way they discuss in smaller groups and come to their conclusions and then present the results to everyone and everyone can vote on the final solution(s) and be aligned. Sometimes depending on the group it makes sense to pre plan the smaller groups to have a good mix of people with different expertise in them, so all the results are more valuable. Other tips that come to mind are: - have a co facilitator and/or recruit people from the group to delegate tasks to, so you can stay as focused on facilitating the group as possible - To avoid endless discussions have a place where you can write any topic/question that comes up and is out of scope so people don’t stress about it - Try to have a game as an icebreaker to get in the mood but that is short, I really like games that can be prepared in advance and you can then just vote. Or maybe something with movement. Usually works well for bigger groups, but the kind of game really depends on the type of group
Calling Freelancers/Solopreneurs running Design Sprints
Hi there! I am on my journey to become a full time freelance facilitator and I decided to participate in the Design Sprint Masterclass to improve my toolkit. Until now my experience running Design Sprints has been in a company, where I always had other people in my team for support and to do various tasks. Also, in the Masterclass AJ&Smart talks a lot about the sprint from a company point of view, again with a lot of people and resources involved. This is why I would like to get some experience from other facilitators doing design sprints solo as freelancers, and what are your tips and challenges. If you have some input regarding the following (but not exclusively), I would be very grateful: 1. How do you deal with the preparation be it live or remotely, do you have any support, do you do everything alone, do you involve the client? For example for all the onboarding meetings, prep meetings, meeting organisation, prepping the room, snacks and drinks etc. 2. How do you deal with facilitating alone? In my experience it is hard to be attentive to every aspect of such a complex workshop, especially in some more demanding exercises. Do you enlist a co-facilitator from the client, do you have someone that can jump in when you need? Other ideas or tips? 3. How do you deal with all the work behind user recruiting and organising the user tests? Do you delegate to the client? Do you onboard someone to do it for you or do you handle everything at the same time? 4. Prototyping: Again, how do you juggle the work involved in this phase? Do you offer building the prototype yourself or do you give this to-do to the clients design team? And what if the client does not have a design team or resources to create the prototype themselves? 5. Finally, what are your deliverables at the end of the sprint and the timings between the end of the sprint and getting your results to the client? Hopefully this is not too much, looking forward to reading your experiences!
New comment 15d ago
1 like • 28d
@Bryan Guzmán Yes you are right, I am a designer too so in theory I could do it. But there are other things you could prepare on the prototyping days if you are alone. Plus I am not the expert and not as quick because i a Service designer, and not as focused on prototyping digital products in my day to day, so I was quite unsure if it is a standard to offer the service of doing it yourself.
1 like • 28d
@Bryan Guzmán Just one more question: how long after the actual workshop do you manage to deliver the final report?
Using PERSONA in a game
Hello there, i am currently working on a workshop with sales. i do have several PERSONA CARD very detailed and i am looking for ideas of game / exercice using those persona. it s a workshop for a sales team. thanks for your support
New comment Apr 12
0 likes • Apr 12
Hi Jean Philippe, I used to work in marketing and sales and use personas for workshops frequently, it really depends on what you want to achieve with this workshop, so I would like to ask what is your aim, which questions do you want to answer? They could be used to talk about the customer journey to improve it, could be used to develop new product marketing messaging and pitch, could be used as a training material or even to develop new sales strategies, and there are different activities that can be used to achieve these aims. Let me know :)
0 likes • Apr 12
@Jean-philippe Favre Maybe you can create an analysis inspired by the pains and gains part of the value proposition canvas, where you go through the most relevant personas and analyse the pains, gains, jobs of each of them to then make it easier to come up with a good messaging and pitch for the product you want to sell. Maybe divide the team in smaller groups and each analyses one of the personas and then presents, and the others can give feedback: Hope this helps!
📍Where is everyone from?📍
Hello Facilitators👋 I'm really curious about where everyone is from. I'd love to make this a mega post where we can see how diverse the Facilitator Club community is. Who knows, you might find a lot more people in your area than you thought! Once I have lots of answers on this post, I want to make a nice graph!
New comment 2d ago
📍Where is everyone from?📍
4 likes • Apr 12
I'm from Lisbon, Portugal :)
1-5 of 5
Sofia Pinheiro
1point to level up
My name is Sofia and I am a Design Strategist and Workshop Facilitator from Lisbon, Portugal.

Active 11d ago
Joined Mar 19, 2024
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