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Created by David

Product Synthesis

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33 contributions to Facilitator Club
📍Where is everyone from?📍
Hello Facilitators👋 I'm really curious about where everyone is from. I'd love to make this a mega post where we can see how diverse the Facilitator Club community is. Who knows, you might find a lot more people in your area than you thought! Once I have lots of answers on this post, I want to make a nice graph!
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1.9k
Rebecca Courtney
Jakub Michalski
Benedict Odjobo
Danita Bowling
David Newman
New comment 13d ago
  • 5 likes • Jan 18
    From Ireland, Grew up in the UK, based in Sweden (Stockholm)
Career Tip: People can tell you're using Chat GPT ❌
Hey Workshoppers! Just thought this might be a useful tip/warning for those of you using Chat GPT a lot: It's pretty easy to tell when someone's using it! I see a few posts here in the community which I'm 100% sure were "generated" and they not only lack any sort of personality, but they also get no engagement. As in, nobody replies to them, they just take up space. The same thing will happen if you email people/clients, create posts on Linkedin etc. They won't respond. Believe me, I get 50 messages a day on Linkedin trying to sell me stuff/get a job and I can always tell when they are Chat GTP generated. You're writing needs to have some personality and authenticity for people to care enough to interact with it. Sure, I get it, if you're non-native English speaking, it's super helpful to be able to use something like this... but to be honest, I think it's better to just write how you write and then use Google Translate. So yeah, just a note to those using it as a "silver bullet". It's very obvious, it's not enjoyable to read and it can make you come across as being very dull. Cheers, Jonathan
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Danny Mallinder
Julia Carolina
LaYinka Sanni
Marlyne Pierce
Hassanein Ismail
New comment Jun 28
What is in your facilitation kit? 💼
I would like to create a facilitation kit for on the road and also a organised kit for in house. I'm wondering what kinds of things everyone would put in their kits. I can come up with: - Sticky notes 🗒️ - Sharpies 🖊️ - Voting dots 🔴 - Time timer ⏲️ - ... ...and also where do you put all those things in? Is it a plastic box, a suitcase or something else? Please leave your thoughts in the comments, maybe my new kit is created by all of your input.🙂
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David Finnegan
Wesley Geesink
Aru Gurung
Danny Farmer
Lisa Almeida
New comment Oct 4
  • 11 likes • Jan 19
    I put mine in a big trench coat.
  • 2 likes • Jan 19
    I'm kidding of course - I actually just have a box of post-its, sharpies, and dots in a cardboard storage box in the office. I rarely facilitate at someone else's office, but if I do, I'll put all my materials in a suitcase!
Let's talk about Icebreakers
Sometimes when people hear the word 'icebreaker' they cringe or might feel super anxious about taking part in one. Yes, icebreakers can make you feel a bit awkward initially, but they are proven to help enhance relationships and encourage creativity. 'Icebreakers can help increase team bonds, boost performance and creativity'—Harvard Business School study Integrating icebreakers into your workshops or meetings is a great way to get everyone relaxed and ready to participate. But how do you choose the right ones so that you avoid those dreaded awkward silences? Here are my Top 2 Icebreakers that are easy to implement (in-person or online): 1. My First Job Ask everyone in the group to write down their name, their first job, and what they learned from that job. Then go round the group and have everybody read theirs out. 2. Pointless Questions Prepare a few fun questions ahead of the workshop, then go round the room and have everybody take turns answering the questions. It’s as simple as that—you don’t even need to write anything down! Here are some question suggestions to get you started: - If you could invite a celebrity over for dinner, who would it be and why? - What is your most prized possession and why? - You can have an unlimited supply of one thing for the rest of your life. What do you choose? Here are some more icebreakers for you to explore! What's another great icebreaker that I can add to my list?
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Piotr Nowicki
James Nash
Renko P.
Jan Keck
Gabriel Amaral
New comment Sep 4
  • 2 likes • Jan 18
    @Rebecca Courtney and who doesn't like a good duck drawing
  • 0 likes • Jan 18
    @John Enyame that sounds like fun too!
My favourite icebreaker - Draw a Duck!
My absolute favourite icebreaker is called draw a duck, it’s as simple as it sounds. 🦆 1️⃣ Give everyone post-its and a sharpie 2️⃣ Give them 60 seconds to draw a duck 3️⃣ Have them all put their ducks on the whiteboard 4️⃣ Briefly review your ducks as a group. That’s it. I love it because it’s a quick and effective way to inject a bit of fun into the start of the workshop. Plus, it lowers the bar for visualising ideas later, showing that ability to draw doesn’t matter. Want to practice? Grab a post-it and drop a picture of your duck in the comments, then tag someone in Faciltiator club do the same! 🦆 I'll start us off in the comments! 👇
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David Finnegan
Anita Jacob-Puchalska
Rebecca Courtney
Brady Radford
Irina Volfson
New comment Aug 18
  • 2 likes • Jan 31
    @Gabriel Campillo ohh the angle of the bill, very nice 👌
  • 0 likes • Apr 19
    @Alex Eisenberg That duck looks like it's seen some things.
Facilitation and AI - ChatGPT is your new co-facilitator
I've been playing a lot with ChatGPT in the context of facilitation. Check the overall conversation by opening the images in this post one by one! This stuff is mind-blowing!!!!! Some conclusions: ✅ ChatGPT is wonderful for inspiration! Think of it as a co-facilitator ✅ You need to know what to ask! Problem framing and critical thinking are skills even more valuable in the age of AI ✅ The robot wont run the workshop for you ;) So the whole human element and real-time ability to adapt give facilitators even more value! ✅ I cannot wait to see the amazing abilities AI will give facilitators. One example is to use AI tools to quickly capture visually some exercises outputs without the need to be a great scribbler/sketch-noter. You can try it out at chat.openai.com :) How about you? What experiments have you been doing with AI and facilitation?
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Tomoo Okubo
Akshay Chillal
Kitti Trirat
Chris Davis
Samantha Yueh
New comment Aug 13
  • 3 likes • Jan 26
    Ahhh you beat me to posting about it here! I've been playing with this as well 😂 It's pretty fun to play with, going to be really useful in the future I think.
Freelance Facilitators: How do you find your clients? 💰💸💶
Howdy! For those of you here who are freelance facilitators, I have two questions: - What's been the most effective method of getting clients? - What kinds of workshops/sessions do you sell the most? I'll go first: - What's been the most effective method of getting clients? --> Creating Youtube content - What kinds of workshops/sessions do you sell the most? --> Innovation Workshops Cheers, Jonathan
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Jarek Jaskólski
Matteo Cassese
Simon Tratnik
David Finnegan
Cindy Lu
New comment Jul 6
  • 4 likes • Mar 9
    I've gotten the majority of my work through networking and referrals. Usually it's 2-3 day sessions with a bit of pre-work mixed in. This year I'm mostly focusing on selling bigger projects, focusing mostly on LinkedIn outreach right now.
  • 2 likes • Mar 24
    @Simon Tratnik I'll often give someone a board template or two I think can help them, after we have a conversation, but I'm not incentivising people to get on calls with me no.
Hello! & interesting challenge....
Hi team 😃 I wanted to say a quick hello! I'm really enjoying being part of this awesome likeminded group - so great to see loads of questions being asked that i've also wondered about! I also wanted to share a challenge i'm currently experiencing to see if it's something you talented people could share any experience on! So, hello! I'm Louis - i'm a London based Innovation Lead in the charity sector - i'm also a freelance innovation consultant and facilitator which i'm going full time with from May...which i'm very excited about! I am currently doing the Design Sprint and Facilitation Fundamentals course which i'm loving... Turning into something of an AJ & Smart super fan! 😁 Anyway, my interesting challenge..... I'm talking to a charity at the moment who want to run three workshops with businesses and government bodies on one big challenge which they've narrowed down to three separate territories/areas. The overall challenge is around getting businesses upskilling low paid low skill workers. One of the challenges sitting under this is how do we ensure businesses have the data they need to convince them upskilling their low paid, low skill staff is worth their time and investment. They have done a lot of research and insight work on this upfront to show why this is an important challenge to focus on. The approach they want to take is: - Run 3 separate 'co-creation' workshops on 3 separate (but linked) challenges to generate solutions. They want these to be c3 hours long with 25 people. This is with businesses and government bodies. - As they work in the policy world which are very accustomed to 'roundtables' - as far as I can tell this entails lots of chat, not much action and plenty of unstructured conversations.. 😑 - In my view as they are very complex challenges it would be more beneficial to engage a smaller amount of people for a longer amount of time and am thinking best approach would be more like a Day One of the Design Sprint with Expert interviews, Lightning Demos and Concept Sketching and if time permits prototyping and testing.
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Enej Gradisek
Louis Childs
David Finnegan
Regina Hourigan
Scott Fry
New comment Jun 1
  • 1 like • Feb 8
    @Louis Childs What you could consider is doing the workshop in two 'phases' The first phase is larger / multiple small workshops with all the stakeholders where you collect input. The second phase is a tighter group of key participants (and a decision maker) that will take the input from phase 1 and use it to help inform / direct their decision making. Then you create a summary of the phase 2 sessions to report back to the phase 1 participants. It's probably a long way to a very similar result, but it will help you handle the concerns in a 'meet you half way' kinda way. What do you think? I've attached a quick sketch of what I usually draw on the board when a client really wants to add more people.
  • 0 likes • Feb 9
    @Louis Childs Glad I could help, please let me know how it all goes!
Design Thinking x Facilitation
Would love to hear from anyone involved in Design Thinking and how you apply it to facilitation. Curious also about the resources you have access to, courses you've learned from and any DT community you may be a part of (I myself am a part of IxDF). Do share!
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Hassanein Ismail
Bertha Barrera
Daniel Ferdinandusz
David Finnegan
Shannon Wagers
New comment May 21
  • 2 likes • Apr 13
    Hi Daniel, Design Thinking workshops are very common, in fact the Design Sprint is derivative of Design Thinking processes. Michael Lewrick's Design Thinking books (such as the Design Thinking Toolbox) are a great resource for workshop activities you can run with a team during a design thinking process. You could also check out https://www.designkit.org/methods.html Hope this helps!
How to sell permanent facilitation services to companies?
Hello dear friends, I would like to know what strategy or arguments you use so that companies hire services from external facilitators on a permanent basis. And not only when the company detects a specific problem to solve. Thank you.
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David Newman
David Finnegan
Sabrina Habib
Germán Suarez
Benedict Odjobo
New comment May 2
  • 3 likes • Apr 13
    That's a tough one! I don't know any facilitators who just get hired for long term hourly contract type work in the same way a consultant Designer or Developer would, because facilitation requires the participation of others in order to happen, you can't just sit at a desk and facilitate a workshop alone. If you want a long term work, you're probably better off positioning yourself as a change consultant or coach of some sort, rather than as a facilitator. Or at the very least identifying a long term challenge which will require them to work with you over an extended period of time in order to solve, though I suspect this'll be quite difficult to convince someone to buy. If you want repeat business, you should consider reoccurring challenges as a service, but my experience is that usually teams with a reoccurring need for a facilitator will eventually in-house that capability. Another tactic I've seen work quite well is to use facilitation as a differentiator for other consulting services that are more long term.
❓Question Time-What's the Value of Facilitation❓
Helloooo Facilitators 👋 This is a question that comes up A LOT and I would love to hear your answers to it. What's the value of Facilitation? In other words, why do teams need Facilitation/Facilitators? It's so important to be able to answer this question because it will help you convince potential clients of the value you can add to their teams as a Facilitator. Leave your answers in the comments. Looking forward to getting a discussion going on this. Rebecca 💟
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Jakub Michalski
Rebecca Courtney
David Newman
Shannon Wagers
Gordana Rauski
New comment Apr 15
  • 7 likes • Jan 17
    I think the role of a facilitator changes depending on the team you're working with. Some teams need facilitators because they lack structure, some teams have too many ideas and not enough resources, where as other teams struggle with ideas but lack resources, maybe the teams want to get better at running workshops themselves, or maybe they just need help figuring out if an idea merits further investment or not. The list goes on and on. The trick is understanding what you, as the facilitator understand about a specific type of team, and what value workshops or facilitation can bring to that sort of team.
What is your go-to tool to quiet a room?
I'm curious what y'all use to bring silence back to a room (e.g. after a breakout discussion)? With the first program I was trained to facilitate (Search Inside Yourself) we used a singing bowl like the pic attached. Works like a charm, but definitely has a mindfulness vibe and isn't perfect for every setting. Are there are tools, techniques, etc. that you've found work well?
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Jonathan Courtney
Rebecca Courtney
Joao Ribeiro
Jan Keck
Daniel Ferdinandusz
New comment Mar 30
  • 2 likes • Feb 10
    No fancy tools here folks. I just do one loud, sharp clap and then tell everyone it's time to move on. If there's someone who keeps talking I just say their name to the room and they quiet down.
  • 3 likes • Feb 10
    @Joao Ribeiro If I'm doing a larger group session I just go to one table and do a 'shhhh' they join in, gets around the room quite quickly. Of course I set this expectation upfront 😅
How to Force Different Perspectives
When everyone is on the same page about a way forward, it's easy to think we've done our job as a facilitator. That's certainly the end result we're looking for, after all. The problem is, if we get there too quickly, there's every chance there's been things left unsaid--or unexplored. 💭 Group-think may make finding consensus easy, but it doesn’t necessarily bring the best ideas or solutions. If you’re working with a group that is ALWAYS in agreement, try posing this question: “𝗜𝗳 𝘆𝗼𝘂 𝗵𝗮𝗱 𝘁𝗼 𝗮𝗿𝗴𝘂𝗲 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗼𝗽𝗽𝗼𝘀𝗶𝘁𝗲 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵, 𝘄𝗵𝗮𝘁 𝗺𝗶𝗴𝗵𝘁 𝘁𝗵𝗮𝘁 𝘀𝗼𝘂𝗻𝗱 𝗹𝗶𝗸𝗲?” 💥 Forcing a different argument is a great way to unearth new possibilities.
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Isabella Ballestas-florez
David Finnegan
Shannon Wagers
David Newman
Kerri Price
New comment Mar 28
  • 1 like • Jan 20
    Forcing an alternative perspective might be a bit aggressive, unless you're trying something like six thinking hats. But it's a vital skill to recognise if there hasn't been sufficient thought put into a decision.
  • 1 like • Jan 21
    @Kerri Price Ahhh, so less 'force' more 'encourage' - that's totally how I think of it as well!
Excited to be here!
Hey all! Very excited to be here in the Facilitators Club. Makes me happy to see already so many people from the Workshopper Master Community but also a lot of new faces who are interested in facilitation! I have a background in architecture and am located in Belgium. Interested in anything that has to do with facilitation, architecture, our behavior in buildings, workplaces and how that affects our mental health, productivity, collaboration and so on. Currently doing more research about it so if you know any podcasts, articles, books, people, ANYTHING 😂 please let me know! PS: I'm also a beauty and the beast fan and I can sing every word to 'Be Our Guest', but only in Dutch (with facial expressions). Working on the English version at the moment. Take care and I'll see you around!
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Jakub Michalski
David Finnegan
David Newman
Shannon Wagers
Katrien Schepers
New comment Mar 23
Storyboarding Remotely
We love conducting Design Sprints remotely! There's lots of benefits in doing so, but there are some drawbacks. One of those is the Storyboarding exercise. This has always been a struggle for us, but we've been successful incorporating an iPad/Apple Pencil into the process to sketch or wire framing in Figma and sharing that progress in real-time with the client/DS team. I'm curious though how others have handled this difficult step in the process....
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Jason Ruud
David Finnegan
Shannon Wagers
Akshay Chillal
Shaul Nemtzov
New comment Mar 16
  • 3 likes • Mar 10
    @Shaul Nemtzov Yes - the prototyper puts together the storyboard, if needed the researcher and facilitator will also help. It's just one storyboard (usually about 15 steps) and there's no new sketching involved, there's no voting as it's based off the concept sketching we've already voted on - just feedback and input. If the journey isn't clear we sometimes use a 'test flow' exercise to clarify the steps the group is seeing beforehand, but this often isn't necessary. It's definitely high pressure, not something I'd recommend to someone doing a one off design sprint, but the prototypers at AJS doing this all the time, so they're used to it.
  • 1 like • Mar 16
    @Jason Ruud We don't even create new visuals for the storyboard, but it might be a helpful thing to do, depending on how long you've got for prototyping.
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David Finnegan
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@david-finnegan

Founder of Jumble, helping teams make better products.

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