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10 contributions to GoHighLevel w/ Robb Bailey
Greetings & Happy New Year!
Hope you’ve had a great start to the year. I’m having an issue with my Voice AI in GHL. During the call, the Actions During the Call are not being executed correctly .First name, reason for the call, and last name are being skipped. The AI jumps straight to appointment booking and hangs up immediately after the appointment is scheduled. What could be causing this, and where would you start troubleshooting first? Best regards Abesta
1 like • 8d
This usually comes down to either the prompt flow logic or how the variables are mapped in the Voice AI settings. I’d first check whether the required fields (first name, last name, call reason) are marked as mandatory before the booking step, and also review the action order and conditional triggers. In many cases, the AI jumps ahead when it thinks the goal is already satisfied. Start by reviewing the prompt sequence, variable capture, and any “skip if known” settings.
New to the GHL Game
Howdy, im 22 years old, I just got GHL this year along with jobber (another CRM). I own a landscaping & lawncare business and I'm trying to figure out how to now make my business even better. I see a lot of stuff and info and its kinda overwhelming, but im curious if anyone can help me navigate maximizing (from their own experiences) both jobber and GHL integrations and automations!
New to the GHL Game
0 likes • 8d
You’re on the right track already, most business owners don’t even think about systems this early. The key is not using all the features, but setting up a few automations that directly support how your landscaping business actually operates (leads → estimates → jobs → follow-ups → reviews). I’ve helped service businesses simplify GHL + CRM workflows so they save time and don’t feel overwhelmed. Happy to share what’s worked from real experience if you want to connect. @Jaiden Turnini
Need Help! A2P. This is what I submitted and it Failed
I XX'ex out personal info and links for this post Use Case Description XX XX Company uses SMS to communicate with customers who have explicitly opted in to receive updates about their roofing projects, inspections, and appointments. Messages include appointment confirmations, scheduling reminders, follow-ups, and service updates. Customers can reply to reschedule or unsubscribe at any time. Sample Message #1 Hi {{contact.first_name}}, this is Kurt from XX XX Company. Your roof inspection is scheduled for September 25th at 10:00 AM. Reply C to confirm, R to reschedule, or STOP to unsubscribe. Call 615-800-XXXX or visit https://XXXX Sample Message #2 Hello {{contact.first_name}}, this is Kurt from Nashville Roofing Company. I’m following up regarding your missed roof inspection yesterday, would you like to reschedule? Reply YES to book a new time or STOP to unsubscribe. Call 615-800-XXXX or visit https://XXXX How do lead/contacts consent to receive messages? How do lead/contacts consent to receive messages? End users opt in by visiting https://XXXX and filling out their details, where they check a box to receive notifications and promotional messages to provide consent. Additionally, end users can also text START to +1 (615) 800-XXXX to opt in. Opt-in Message You have successfully opted in to receive notifications and promotional SMS from Nashville Roofing Company. Reply STOP to unsubscribe at any time or HELP for more information. Call us at 615-800-4355 or visit https://XXXX
2 likes • Sep '25
What you’ve put together looks solid, but carriers can be pretty strict with A2P approvals. A common issue is using placeholders like {{contact.first_name}} in the sample messages instead of showing the exact text a customer would see. They also want the opt-in process spelled out clearly, sometimes even with a screenshot of the form or checkbox. I’d try resubmitting with real message examples and a bit more detail on how consent is captured. Have you already provided any screenshots of the opt-in flow?
Good Business to Start? Trade Show Automation Service
Hey everyone, I’m setting this up right now for my own home service business — we’ve got a big home show in about two weeks. That got me thinking: this could be an awesome productized service to offer other businesses. The Pain Point: After every home show, businesses come home with a stack of leads… and then what? 🤯 - Manual follow-up is a pain. - A lot of hot prospects go cold. - Most vendors don’t have a system in place. The Solution: Offer an automation package built on GHL that makes trade show leads actually convert. How It Works: - Visitors scan a QR code at the booth. - They land on a form → answer a few qualifying questions (homeowner? timeline? preferred communication?). - Once submitted, they’re dropped into an automation sequence: Business Model: - Setup Fee: QR, form, landing page, automations. - Ongoing Monthly Fee: lead nurture, reporting, campaign tweaks. I’m starting with my own show, but I can see this being a huge win for any business that relies on trade shows, expos, or conferences. What do you think? Could this be a scalable niche business for GHL agencies? Anyone else tried something like this?
1 like • Sep '25
That’s a smart approach. Trade show leads usually get lost in the shuffle, so having an automated system like this makes a big difference. I like the way you’ve structured it with both upfront setup and ongoing nurture, t’s a strong model for recurring revenue. Are you thinking of focusing just on home services to start, or expanding to other industries that do a lot of expos? @Kurt Laemmel
Here to learn how people set up opportunities and conversion reporting in GHL
Hey Everyone, I'm from New Zealand but live in Squamish, BC Working for a learning and training org called Flow Genome Project, migrating from Hubspot Would love to get people's perspective on how they optimize pipeline management in GHL, as well as reporting on show rate/close rate!
0 likes • Sep '25
Great topic! In GHL we usually create separate pipelines for each offer or journey, then use workflows to auto-move leads between stages. For tracking show/close rates, custom dashboards pulling from appointment + opportunity data work best. Happy to share a template if helpful!
1-10 of 10
Dave Olorunfemi
2
10points to level up
@dave-oluwaseyi-3472
I help businesses build high-converting funnels and automate their systems using GoHighLevel.

Active 3d ago
Joined Jun 26, 2025
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