Hey everyone, I’m currently testing and rolling out a Voice AI that acts as a real backup for incoming calls. Meaning no voicemail, no missed calls. If the business owner or team can’t answer the phone, the Voice AI steps in, understands the caller’s request, collects all relevant information and either– schedules an initial appointment directly, or– forwards the structured request internally, with a callback only if the caller explicitly wants one. Right now, I’m mainly working with psychologists, therapists and medical practices. From my experience, these niches have a massive issue with voicemail. They receive a high volume of calls, have to listen to voicemails manually and lose a lot of time and potential clients in the process. For this niche, the solution is already working very well. What I’m curious about now is your experience. In your opinion or based on what you’ve seen, which niche and target group benefits the most from a Voice AI acting as a backup receptionist and first point of contact? I’d love to hear where you’ve seen the best results and why. Thanks in advance.

Hope you’ve had a great start to the year. I’m having an issue with my Voice AI in GHL. During the call, the Actions During the Call are not being executed correctly .First name, reason for the call, and last name are being skipped. The AI jumps straight to appointment booking and hangs up immediately after the appointment is scheduled. What could be causing this, and where would you start troubleshooting first? Best regards Abesta