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Technician Find Community
424 members • Free
4 contributions to Technician Find Community
Jan 24 •
Should Service Advisors Make More Than Techs?
I'd like your feedback on this. We are working with a shop to find a service advisor and the salary range in the ad exceeds the pay for most of their techs. The shop owner is worried that the techs are going to see the ad and get mad. What would you do in this situation?
2 likes • Jan 24
From my experience a large amount of technicians believe that the service advisor job is easy and that advisors are overpaid. That being said, I have seen several technicians attempt to make the transition from technician to advisor and quickly realize just how difficult the job is. My perspective has changed throughout the years, starting as a technician, then a shop foreman then writing service and ultimately a shop owner. The bottom line is, employees should be compensated for their skill level as well as the level of responsibility that their job requires. It could be argued that technicians are only responsible for themselves and their own work output while an advisor is responsible for the clients, dispatching work, parts, taking care of the techs etc. The question was, should an advisor make more than a technician? My answer would be it depends on the individual and what the total scope of their responsibilities are. As an owner I would not want to foster a culture where one employee is worried about what another is making. I would post the ad for what the position pays and not give it a second thought.
Feb '23 •
Text is the way
I have emailed and texted. The responses are almost exclusively from my texts. I thought your comments on lowering friction were spot on too. I've sent candidates a skills survey which is very valuable to me to know what they can do - But I think that sometimes creates too much friction. I recently just did the survey at the beginning of the in person interview. I still got what I wanted but w/o the friction. #Boost technician ad response rates by 20%
2 likes • Feb '23
I have been doing the same. I always start with an informal text, then a phone introductory, then an in person meeting where I request that they fill out a skills assessment.
Jan '23 •
New Hiring Strategy for Finding Automotive Technicians [PODCAST]
Having trouble finding talented techs? That's the big roadblock to your shop's growth and profitability right? I can chatter on for as long as I like about the tech shortage and salary inflation, but what if you’re an independent shop owner without an unlimited budget to throw at job boards, salaries and sign on bonuses? And who has time to waste chasing deadbeats who ghost you before the first interview? I mean, sure, you could go stalk techs on their lunch hour near your local dealership or write your name and phone number on oil filters and have a friend drive the vehicle into your competitors shop, but seriously, is that how you want to run your business? Is there actually a way to find good techs today that’s not shady and won’t cost you an arm and a leg? Well, that’s exactly what Carm Capriotto and I talk about in this podcast episode. I’ll show you how to polish your online presence, where to find good techs and how to structure your ads to grab their attention and get them to apply. They’ll also show up for your interviews, and if you do a good job of “selling the dream”, they’ll join your team and become productive and happy employees for years to come. Sound good? Well, click the link below and listen to the podcast. https://www.technicianfind.com/blog/technician-find-shares-new-hiring-mindset-for-finding-automotive-technicians-podcast It will be a good use of your time. Warmest regards, -Chris #technicianfind #automotive #technician #mechanic #technicians #hiring #autorepairshop #automotiverepair #automotiverepairpro
1 like • Jan '23
@Chris Lawson yes, was that already there and I missed it?
1 like • Jan '23
@Chris Lawson Thank you!
Jan '23 •
WELCOME NEW COMMUNITY MEMBERS!
In order to get acquainted and and help fellow community members, please share: 1. The name and location of your shop. 2. Your biggest frustration with finding techs. 3. How you found your last tech.
2 likes • Jan '23
Performance Motor Works in Northern California. Euro specialty shop. Have 3 techs and an apprentice who is doing very well. Could use 1-2 more techs. Biggest frustration is only receiving poorly qualified candidates with little or no experience. Indeed pricing has become insane! Spent over $2k and came up empty. Found my last 2 techs through word of mouth.
1-4 of 4
Active 311d ago
Joined Jan 26, 2023
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