Pinned
Mar 21 •
Short-staffed, scrambling, or stuck on hiring?
Here's what I've learned working with 200+ independent shops: Every owner I talk to is in one of three situations. And each one requires a completely different fix. Trying to solve the wrong one is why most owners stay frustrated. Here's how to figure out which one you're in — and what to do about it. 👉 SITUATION 1: “I need a tech. Yesterday.” Your bays are sitting empty. Your backlog is growing. Your best techs are burning out covering the gap. You’ve tried Indeed, ZipRecruiter, word of mouth. Nothing’s working. You need a hire, and you needed one three months ago. → This is what Technician Find solves. I only take 4 hiring clarity calls per week. Not a sales pitch. A diagnostic. We'll look at your market, your ads, and your pipeline and I'll tell you exactly what I'd change. Apply here: [HIRING CLARITY CALL] → Want the details on how Technician Find works? [HERE'S HOW WE FILL YOUR BAY] 👉 SITUATION 2: “We’re okay right now. But I never want to start from zero again.” You’ve been through the panic of losing a tech with nobody waiting in the wings. You swore you’d never let it happen again. But life got busy, and now your bench is empty. → EasyBench exists for exactly this moment. It’s the done-with-you bench-building system that keeps your pipeline warm when you’re not desperate. Details here: [EasyBench] 👉 SITUATION 3: “The problem is bigger than hiring.” You’re doing the revenue. But you’re exhausted. Your team is disengaged. You’re making reactive decisions because you’re running on fumes. The hiring problem might actually be a leadership-energy problem. → Life Calibration helps shop owners recalibrate before the wheels come off. Start with the diagnostic: [LIFE CALIBRATION DIAGNOSTIC TEST]
Pinned
13d •
[PODCAST] Some shops never scramble to hire. Here's why.
The tech who quits isn't what wrecks your week. It's the silence after. Nobody to call. Bays with cars on the lifts and one less set of hands to touch them. Somebody gives notice Tuesday. Wednesday you're writing an ad. The following Friday (if you're lucky) you're shaking hands with the first guy who can fog a mirror — because the bays are stacking up and you need anybody. Maybe he lasts a month. Maybe three. Then you're right back here, doing it again. That's not a hiring problem. That's a scramble problem. And some shops never scramble. Not because they're lucky. Not because they're big. Because the day somebody walks, they've already got a list of names ready to call. The shops that never panic aren't doing anything complicated. They're doing one thing — consistently. I went on @Carm Capriotto's show for 38 minutes to break down exactly what that one thing is. A few of the things we hit: 👉The three things techs actually want — and why money lands third, not first. 👉"10-Mile Famous" — and the $5-a-day move behind it. It's not a hiring ad. That's the part everybody gets wrong. 👉Why your best next hire isn't on Indeed — and where he actually is. Full episode's below. 38 minutes. Worth the drive home. 🔗
2h •
🔔 Ring the Bell 🔔
Congrats to Menke’s Auto Repair in Newburgh, IN! They just made a Service Advisor hire AND they may have a second advisor lined up too. 👏 One good hire strengthens the front counter but when you’ve got another strong candidate still in the mix? Even better. Nice work, Menke’s team!
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1d •
Don't ever forget this...
I'm about to hop on a plane after two amazing shop visits in Washington and I got this text from a shop owner in Iowa. Just a reminder of the power of a well-written ad.
11d •
Don't add accountability
A shop owner said this to his manager last week. Not to a tech he was about to write up. To his manager. About himself. "I haven't done a thing I promised you yet. But that's because I can't figure it out." He wasn't slacking. He was buried. And he was doing the exact thing to himself that runs good techs out the door. Here's how accountability actually sounds. Not in a book. In your own head, on a Sunday night. Did you do the thing you said you'd do? No. Why not? And then the explanation. Car count was down. The advisor quit. Your kid had a thing. All true. All real. And every word makes you feel a little worse. Okay. Put it back on the list for next week. And around you go. Same list. Same Sunday. Same knot in your gut, a notch tighter every lap. When that voice comes from somebody else, you can walk. Quit, leave, stop answering — there's always a door. But it's not somebody else. It's you. You're the boss and the kid both. There's no door out of your own head. So you do the next easiest thing. You quit the work. You stop setting the goal. Because not setting it hurts less than missing it again. That's not laziness. That's self-protection. And it's the real reason your best ideas die in a notebook on your desk. People will tell you the fix is rest. Take a vacation. Make some time for yourself. You already know how that goes. An owner said it better than I could: vacation just means a bigger pile when you get back. Rest fixes one thing. Being tired. It does nothing for the loop, because the loop was never about energy. It was about the question. So change the question. Stop asking yourself whether you did your homework. Ask two other things instead. What worked. And what did you learn. That's it. Those are the only two things in the past worth anything to you, because they're the only two you can build on. Everything else is just a reason to feel bad. And feeling bad has never moved a single car through a single bay. Wins and lessons. Then you find the one thing in the way, you move it, and you pick the next move.
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Proven templates, strategies, training and top-level networking to help independent auto repair shops hire quality staff faster.
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