I just got this email from a tech looking for a good independent shop in the Baltimore area: "I'm a master tech from Portland Oregon, currently relocating to Baltimore, Maryland area, I heard you on a podcast today and was curious if you know a good shop in the Columbia/Frederick/Sykesville area of Maryland? I was with Mazda for 8 years as a shop foreman/master tech and another 7 before that as a heavy line fleet tech. I'm thinking mobile ADAS tech, DOT tech or a working in a good independent shop. I'll be there in about 5 days with my tools ready to work soon." This sounds like a great opportunity. If you are in the area and looking for a tech, let me know and I'll make the connection.

A masterclass in recruiting inside 6 minute teaser. I'm not sure if I ever heard anyone put it together this well, Chris. Thank you for being such a great voice in this space. Much appreciated. https://youtu.be/QeHmGo8tWVk

Thank you Chris for the lovely care package. We will be putting these books to good use shortly. How many of us shop owners remember that one way to increase our people’s pay is to help them keep more of it in their pocket? “Act your wage” was a phrase that I heard years ago and have never forgot it. Let’s be that example to our team members whom may not have had that kind of financial literacy upbringing as you or I.

Hi everyone, I just wanted to share that FIVE MILE FAMOUS, our new passive recruiting service is live. The folks on the kickoff call last Thursday got a jump on the action but there are still 5 spots left. Here's the link for more information: https://www.skool.com/technicianfind/classroom/52f84894?md=eb112dff17e04079956e73a980dd6d9b Here's to making your shop FIVE MILE FAMOUS!

In order to get acquainted and and help fellow community members, please share: 1. The name and location of your shop. 2. Your biggest frustration with finding techs. 3. How you found your last tech.

I am excited to be a member of this community. I have been looking for a tech thru zip recruiter for quite a while with no results. I am open to suggestions to fill this position. Paul Menta

Congratulations to Aardvark Automotive for hiring back a previous technician. @Brandon Anderson this says a lot about the business you are running. Staying in touch with past employees, parting ways on good terms and running a solid business that takes care of their employees is the way it's done. Nice work brother!

We just reached 100 members! Thank you all for being part of this community.

Congratulations to Bill Nalu for leading the conversation and sharing amazing nuggets of shop owner wisdom to dominate the leaderboard in April. Bill, I have something that will help enhance the "employment experience" for your team that I will send out this week. We also had a huge 4 way tie for second place and a 3 way tie for third place! Thanks to everyone who contributed to making the Technician Find Community more valuable and useful to our members by posting. Here's how the top 8 finished up: 1️⃣ @Bill Nalu 2️⃣ @Carm Capriotto 3️⃣ @Barry Lindblom 4️⃣ @Joe Ferone 5️⃣ @Mark Mark 6️⃣ @Jason Keller 7️⃣ @Eddie Lawrence 8️⃣ @Shawn Gilfillan

Congratulations to Sadowski Auto Care in North Arlington, NJ for hiring a technician. I hope this is the beginning of long and mutually beneficial relationship.

I'm delighted to share that Interstate Auto Care in Madison Heights, MI has hired a seasoned automotive technician and a CSR for their service desk. Keep up the good work @Bill Nalu

Congratulations to K&M Truck Repair in Ronkonkoma, NY for hiring an Assistant Service Advisor / CSR! Keep up the good work!

We say that we have a technician shortage, but we lie: We shop owners built this industry- whether we are first generation owners or inherited all of our bad habits from those who like us, didn’t know what they didn’t know at the time. The funny thing is, we can’t pull that bs with ourselves any longer. Not since Remarkable Results Radio, not since ASOG, not since Changing The Industry Podcast, not since Wrench Nation Radio, and the literally thousands of other industry professionals and organizations whom exist for the sole purpose of making you and I just a bit more professional than we were yesterday and yesteryear. Case in point- this month, we set out to add a B tech and while we ended up hiring on a seasoned veteran in his prime, we also fielded a dozen under-qualified applicants and met with the several who took the time to come in and see what we had to offer. They came to see whether our advertised reputation had anything in common with our “shop ground zero”. They came, prepared for the typical “what can you do for my business” interview and they left being armed with a new vision of what a modern day independent automotive service facility operates like when it’s firing on all cylinders. (Pun intended) And just as importantly, they now know what kind of workplaces to avoid. And so I pass along this Sunday morning friendly reminder that you never know how impactful your time and knowledge is, until you remember the investment that your peers have made in your personal and professional development and how it’s never forgotten.

Having an amazing time in Orlando with this outstanding group of shop owners and their staff: @Shawn Gilfillan @Eddie Lawrence Steve Hixson @Robert Monson Evan Lang @Brandon Anderson Brian Nerger Greg Sardinha Tomorrow I'll be talking about Profit First for Shop Owners👊

Rocky Mountain Diesel & Auto located in Springville, UT. Can't find many tech I've exhausted indeed and ksl jobs . Last tech was found on Indeed

Shout out to Techway Automotive in Dothan, AL for hiring a new Automotive Technician. Keep up the growth!

I just got off the phone with a shop owner who offered a tech 5% of gross sales (not gross profit) to come on board. If you were on the call, what would you tell this shop owner?

Shout out to FLA Semi Truck and Trailer Repair in Orlando, FL for hiring a new service advisor. Keep those fleets up and running guys!

Shout out to Babcock Auto Care in Rochester, MN for hiring a great tech for their busy auto repair shop. Keep up the good work caring for people and fixing cars!

Thanks Chris and company. Much appreciated.

Not one in 10 shops I work with uses Indeed to its fullest potential. I know, that's a bold claim and it may ruffle a few feathers but it's true. Most shops are still stuck in the "Post, Pay and Pray" paradigm of looking for technicians on the job boards and this strategy is dying a slow (but expensive) death. Carm Capriotto, host of Aftermarket Weekly invited me on his show yesterday for a chat about what it takes for independent automotive repair shops to find qualified technicians on Indeed. The full 27 minute conversation is now available in the classroom: https://www.skool.com/technicianfind/classroom/84a30045?md=40ce73e535bb4afaabf4be0ac76650a3 View it for strategies and tactics on how to find techs faster and spend less money on Indeed.

Shout out to Champion CARSTAR in Hightstown, NJ for hiring an auto body tech for their collision shop. Keep banging out those bodies!

Shout out to Menke's auto repair in Newburgh, IN for hiring an automotive Technician! Keep up the good work!

Congratulations to Bill Nalu for joining the conversation and racing up the leaderboard in March with his thoughtful comments and helpful insights. Bill, I will send your gift to the business address. DM me before Tuesday if you'd like for me to send it somewhere else. Thanks to everyone who contributed to making the Technician Find Community more valuable and useful to our members by posting. Here's how the top 7 finished up: 1️⃣ @Bill Nalu 2️⃣ @Shawn Gilfillan 3️⃣ @Fletcher Rhoads 4️⃣ @Brandon Anderson 5️⃣ @John Kelleher 6️⃣ @Jerry Gregory 7️⃣ @Barry Lindblom

LIVE EVENT APRIL 19-21 IN ORLANDO, FLORIDA The vast majority of small business owners have very little freedom. Most have very little free time, but they will justify their decisions because they feel like they're in control of it. Think about the great entrepreneurs throughout history. All of them were able to create an impact on the world through their business because they were able to build systems, processes, and routines around what they did well. We want you to be able to do the same thing! I’ve been asked to speak at an event next month and I’m pretty excited about it because I think that it can help you take the next steps toward breaking out of this cycle. This is the point where you finally reach escape velocity and break out of the rat race of working in the business to working on the business. REACH YOUR SHOP GOALS IN 2023! The Shop Management Alliance Annual Conference is an inspirational three day event in Orlando, FL that will help you get supercharged to exceed your shop goals in 2023. Here’s a quick sample of what you will take away from the event: Learn The Technician Find Mindset And 8-Step Proven Process for Finding & Keeping Good Technicians * Generate solid resumes on demand. * Keep your shop fully staffed, efficient and profitable. * Leverage social media to find techs who aren’t looking for work. A Simple Life Calibration Tool for Overextended Shop Owners To Help Them Gain More Fulfillment, Clarity And Perspective. * Get your life back! * Zoom out and gain more clarity, focus and reignite passion for the individual aspects of your life. * Build a personal roadmap for an outstanding life. Ramp Up Your Team’s Emotional Intelligence * Enhance communication among your team members and customers. * Build more efficient operations with less drama and better customer satisfaction. * Improve morale and get more productivity out of your team. Build A High-Performance Self-Managing Team * Step away from the day-to-day operation of your shop without guilt or fear.

Technicians often feel like they're just a number in a big dealership, with little recognition for their hard work and expertise. This lack of personal connection can lead to feelings of frustration and disillusionment, making it difficult for techs to feel valued and motivated in their jobs. I have 2 questions for you independent repair shop owners: 1. How can you use this knowledge to make your shop more attractive to good technicians? 2. How can you communicate to good technicians looking for other opportunities that you have solved this problem in your shop? (if you have actually taken the time to do so)

Hi gang, can someone please tell me where I might find the file of the job description/check list? thank you

1- Interstate Auto Care- Madison Heights, Michigan 2- Haven't formally needed to search for a tech in years, and looking forward to finding just the right additions to our team as we grow in 2023. 3- We found our last tech when he came in for a wheel alignment. He worked at a local dealership as a GS and we struck up a conversation. One week later, he was hired on as a GS and earned his spot as a C tech within 3 months. 6 months later, he earned his first ASE cert and was moved up to a light B tech.

Have you ever noticed that not every application you receive is from a qualified technician? Sometimes I wonder if most of these jokers even read the ad! Getting unqualified applicants isn't really a problem if you know your numbers and you're asking for referrals the way I teach. When you ask for referrals on every call with a tech (qualified or unqualified), you will realize that one unqualified candidate can turn in to two highly-qualified candidates very quickly. I cover the right way to ask for referrals in this training: https://www.skool.com/technicianfind/classroom/b8c5e063?md=7d3b1ca35c1a45edb71c8f1b7d12bd6c In this post I just want to share the math on finding good techs. At Technician Find we've found that if our campaigns are running optimally, 1% of the people who land on the Applicant Tracking System (ATS) page should apply for the job. Anything north of 1% is gravy. This means that for every 100 people who land on your page to learn more about the technician job, one will apply. But what about the quality of the applications? Great question! Of those 100, a large portion didn't read the ad fully or they were feeling lucky that day and they aren't qualified for the position. On average we see approximately 25% of the applicants are qualified. This means that you need to generate 4 applications to get one solid candidate. So to sum up: on average, you will need 400 people to view your job page in order to generate 4 applications to receive one qualified candidate for your technician position. Hopefully now you see that there's no need to freak out when you aren't getting enough qualified candidates. All you need to do is get more people to see your ads. How do you get more people to see your ads? We'll cover that in another training.

Good morning! I wanted to see if anyone would mind sharing their skills survey that they use for technicians. The current skills survey I am using is severely outdated and doesn't do a great job of showing what level the technician is at. Thanks in advance!!