Salary: $150,000 - $180,000 USD Location: Remote (United States) Company Name: Resource Innovations Role: Build and lead the end-to-end Customer Success function to drive measurable client value, retention, and long-term partnerships across consulting and software offerings. Qualifications: 8–12+ years B2B customer success or client services leadership, enterprise account planning, VoC/CSAT/NPS ownership, executive stakeholder management, data-driven operations, cross-functional leadership Key Tasks: establish account planning frameworks, lead VoC and CSAT programs, run customer advisory council, define customer health and renewal risk models, drive retention and expansion, build and lead CS team, partner with delivery, product, and sales Apply Here: https://apply.workable.com/resource-innovations/j/60D4284113/

──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Lead and scale the enterprise Customer Success organization to drive retention, expansion, and measurable clinical and economic outcomes for enterprise customers. ──────────────────────── APPLY ──────────────────────── https://jobs.lever.co/swordhealth/5e38323d-b937-4746-b3ac-1453fbd0a365 ──────────────────────── COMPENSATION & WORK DETAILS ──────────────────────── Salary: $187,810 - $295,130 USD Pay Type: Salary + Variable + Equity Salary Band: Work Type: Full-Time Location: [US Only] ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: enterprise customer lifecycle ownership, customer success strategy and operating model design, executive stakeholder management, retention and expansion leadership, team management and coaching, cross-functional partnership, customer success metrics ownership, implementation oversight, customer advocacy, playbook and process development ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: 8+ years enterprise customer success or account management experience, customer success leadership experience, enterprise SaaS or healthcare technology background, Fortune 1000 customer management, executive-level communication, strong analytical and program management skills, adaptability in high-growth environments ──────────────────────── TOOLS & CLIENT ──────────────────────── Tools: customer success platforms, data and reporting tools, CRM Client Type: Enterprise healthcare organizations and employers (B2B) ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Customer Success Leadership] [Enterprise Customer Success] [Healthcare SaaS] [Team Management] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Director%20of%20Customer%20Success

──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Serve as a strategic advisor to enterprise clients by leading customer success initiatives that drive retention, expansion, and value realization from first-party, server-side data solutions. ──────────────────────── APPLY ──────────────────────── https://metarouter.bamboohr.com/careers/83 ──────────────────────── COMPENSATION & WORK DETAILS ──────────────────────── Salary: $180,000 - $220,000 USD Pay Type: Salary Salary Band: Work Type: Full-Time Location: [US Only] ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: executive relationship management, enterprise customer advisory, retention and expansion ownership, customer success strategy development, product feedback and advocacy, documentation of best practices, mentorship and team enablement, enterprise account leadership ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: 10+ years enterprise customer success or consulting experience, executive-level communication skills, Fortune 500 client engagement, strategic problem solving, marketing technology knowledge, analytics and reporting understanding, high-level technical literacy ──────────────────────── TOOLS & CLIENT ──────────────────────── Tools: tag management platforms, analytics tools, YAML, JSON, JavaScript, Lua Client Type: Enterprise organizations (B2B) ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Enterprise Customer Success] [Customer Success Leadership] [MarTech] [Data Privacy] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Director%20of%20Customer%20Success Category Search: https://www.skool.com/virtual-assistant-8842/-/search?q=Customer%20Success

. ──────────────────────── APPLY ──────────────────────── https://careers-symplr.icims.com/jobs/2168/director%2c-customer-success-operations/job ─────