software experience, revenue ownership, Salesforce and Gainsight expertise, executive stakeholder engagement Key Tasks: Lead global CS team, define CS ... strategy, drive adoption and retention, build executive customer relationships, optimize CS operations and KPIs, partner cross-functionally, represent

Key Tasks: Define CS strategy, build and lead global CS org, own retention and adoption metrics, optimize customer lifecycle, partner with sales/product

leadership, B2B SaaS or technology environment, large-scale team management (50+), customer success transformation experience Key Tasks: Define global CS ... strategy, lead multi-region teams, drive service-to-success transformation, oversee retention and expansion, build scalable CS frameworks, act as executive

strategy. ... product adoption and training, lead renewals and expansions, mitigate churn, build executive relationships, mentor junior team members, contribute to CS

organizations (B2B) ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Customer Success Operations] [CS ... Strategy] [Healthcare SaaS] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https://www.skool.com/virtual-assistant