FRAME LAUNCH: Re-enabling Global and Domestic Pricing Glitch

Hey guys,

Unfortunately, an internal Etsy update over the weekend caused a number of Etsy applications to break. Sadly, ours was partially included in this. We are in contact with Etsy developers and have been working hard to get this fixed for you!

For those unaware, this Etsy bug means that some people are struggling to re-enable global and domestic pricing after adding frames to their listings. For those who haven't already added frames - we have added a fix into our software going forward so please do use it to add frames if you haven't already!

This is relevant for those who have recently added frame variations to their listings and had trouble re-enabling global and domestic pricing afterwards. We are in touch with Etsy about fixing this properly, as unfortunately the issue is on their end, but in the meantime we have some solutions.

We have come up with 2 solutions you can use right now to circumvent this problem.

For members of our community who used the tool before the weekend update - we are seeing them sell lots of frames! So adding frames to your store is a big win and something you should do today.

For those who have not added frames to their listings yet and are confused about this post - please add them! We have modified the tool so that it now circumvents the issue and will work as intended.

Both solutions can be followed with the youtube video:

https://www.youtube.com/watch?v=1bkqdtZyWiI

Solution 1:

Use shipping profiles to add additional cost.

Instead of using global and domestic pricing, we can alter the cost of shipping based on the country.

So, easy as adding £2 extra to USA, and then £4 to Canada and all EU countries for example. This essentially replaces G&D through shipping profiles. Etsy also recently made a change where shipping is no longer as obviously displayed as a separate cost, which makes this a pretty good fix. This is the easiest fix for now until Etsy gets back to us

Solution 2:

Disable global & domestic pricing manually inside each listing on Etsy. We have figured out the bug is to do with sizes we offer in print, but not as framed options. So you can rerun our bulk tool, without disabled variations (sizes that we sell for unframed, but not framed). This will then create your listings so you can then use Global and Domestic pricing. Optionally, manually add the disabled sizes in each listing afterwards.

We understand that this may be frustrating for you guys, and we appreciate your patience! As we talk with Etsy, the bug will be fixed - so these resolution are only temporary.

It's so cool to see how many frame sales there have been so far! This is a brilliant new revenue stream for you all.

We have some really cool software coming soon, that will help automate the listing process. You will be able to drag and drop an image file, and your mockups, titles, descriptions & tags will be created instantly. It is very powerful and will help you get to 1,000 listings. Can't wait to show you all!

14 comments