Mar 22 • 🗣️GENERAL DISCUSSION
ConnectWave Project
🚀 Built a Salesforce Support Dashboard from scratch!
As part of my Salesforce Admin journey, I designed a case management system for ConnectWave Internet Ltd to improve customer support operations.
📊 This dashboard provides real-time insights into:
• Case status and workload
• High-priority issues
• Types of customer problems
• Regional case distribution
💡 This solution helps support teams prioritise urgent cases, reduce delays, and improve customer satisfaction.
Proud of this milestone — more Salesforce projects coming soon!
#Salesforce #SalesforceAdmin #CRM #Trailblaze #TechCareer #CustomerSuccess
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ConnectWave Project
skool.com/pathway-to-salesforce
A community to help you transition into tech, master Salesforce skills, and unlock career opportunities with hands-on learning and real-world support.
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