๐ Reports & Dashboards Mega Portfolio Oriented Project. Real-World Scenario: Tesco Bank (Team Alpha Only)
Tesco Bank is a major UK-based financial services company providing loans, mortgages, insurance, and credit cards. Recently, the Sales, Customer Support, and Marketing Directors have complained about the lack of visibility into key performance metrics. Teams are operating blindly, unable to measure pipeline performance, support backlog, and campaign effectiveness. You have been hired as a Salesforce Administrator to solve this pain point by building Reports & Dashboards that highlight key KPIs for each department and empower managers to make data-driven decisions. Your deliverable will be a set of Summary, Matrix, and Joined Reports, with KPIs for Sales, Customer Support, and Marketing โ all visualised on dashboards. @Efetobore Igoni @Godwin Odu @Ismail Bukhari @Charity Oboh @Niyi Olayide @Chike Nsiegbunam @Friday Danjuma @Prince Ademuwagun @Emmerencia Schnauder