✅ Sales Discount Approval Flow – Summary Just completed an automation project that improves how Sales Reps at Currys PC World request and track discounts during deal negotiations. 🛠️ Part 1: I built a Screen Flow that: - Only allows discount requests in the Negotiation/Review stage - Captures the proposed discount & reason - Updates the Opportunity and sets the request to Pending - Sends a real-time email alert with Opportunity details to the approver 📊 Bonus: Added validation to warn if discount > 20% 🛠️ Part 2: I created a Record-Triggered Flow that: - Listens for updates to the Discount Status - Sends an email notification when a discount is Approved or Rejected - Includes key Opportunity details, discount info, and a direct record link 🎯 This automation streamlines the entire discount approval process — boosting visibility, accountability, and sales team efficiency!

As a Salesforce Platform App Builder, I designed a custom app to streamline how Sainsbury’s handles customer complaints and product incidents across Customer Service, Food Safety, and Store Management departments. 🛠️ What I Built: - A custom object: Product Incident Report - Configured Dynamic Forms to show only relevant fields per department - Added Dynamic Actions (e.g., escalate button appears only if Urgent = TRUE) - Implemented field-level & record-level security so users only see what they’re supposed to - Built a Lightning App Page workspace for logging and managing reports - Set up Sharing Rules by Store Location - Added a “Requires Follow-Up” field + List View for Store Managers 🎯 The result: A secure, user-friendly app that improves visibility, speeds up escalation, and reduces errors across teams.

Hey PTS fam! Just joined and thrilled to be part of a community that’s all about growth, tech, and real opportunity. I’m here to learn, level up, and make the most of this Salesforce journey, whether it's mastering the platform, getting certified, or eventually landing roles that open doors. The demand is real, and I believe this path can change lives (including mine). Grateful to be surrounded by others walking the same road. Let’s support each other, share wins, and stay consistent What motivated you to start your Salesforce journey?

Just shared a new post on LinkedIn would genuinely appreciate your support! If it resonates, drop a like, share your thoughts, or let's connect. https://www.linkedin.com/posts/mahamed-ahmed-2870a6314_personalgrowth-salesforcejourney-youngprofessional-activity-7352028522283945984-7PeX?utm_source=share&utm_medium=member_desktop&rcm=ACoAAE-_VAcB9PZn3XYkyaTyffwZP1RD5A13M-8

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