I know some of you use subcontractors for a good portion of your work, and I assume you’ve developed a work order or job pay form for them, separate from the job details in HCP. Since we’re transitioning to a job-based pay structure, I’m trying to determine the best way to communicate compensation clearly. While they can see the job details and scope of work in Housecall Pro, I’m considering whether we should also provide a form that outlines the job and exactly how much it pays, or if it’s reasonable to expect them to calculate it themselves based on the hours allocated per task/job. I’d appreciate some insight into what you currently use for your subs—specifically, what your work order looks like and how you ensure they understand what they’re being paid for on each job.

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As you raise your prices, you’ll naturally face more objections. Over 9 years in sales our experience has allowed us to produce the best objection handling framework. If you are the sales rep, or have them use this and see how much it helps you navigate some of the uncomfortable conversations.

I am currently owner operator. I have one tech that can run independently of me. I have it set up so that I check the schedules in the AM to make sure that I know where I am going and the tech is assigned, and I can send out any reminders to him. I take calls during the day and create requests. In the evening, I wrap up receipts of my own, follow up on requests, and make sure the next day is prepped. I take Fridays off from the field for admin, working on the business, and meetings. Im not sure about replacing the admin as I don't think that I have my services nailed down. I make decisions based on whether I take a job.