Disclaimer - I am thankful for everyone who’s part of this group for your collaboration to create a more sustainable and professional industry. “A rising tide lifts all boats” thank you. This was a comment I received on one of my posts. And I felt compelled to respond (normally I don’t, I understand being different in an industry than the norm causes an uproar. But I’m only looking for MY people who believe in this industry as much as I do) “You have no history in the trades. Revenue numbers mean nothing. How much debt are you in. A few poorly done jobs will collapse you. Everyone knows you are trying to sell coaching and everything other thing you can possibly sell but the truth is you haven’t accomplished anything except a catchy name. Actually build a profitable business then you can try to offer advice. Right now you are self promoting a sales company just like you said. No offense but you don’t have the experience in the trades to think you are some guru people should pay be you “ want” to build a 20 million dollar business.” And here was my response. The real me. “let’s talk about this. I grew up the son of a father who dedicated his life to the trades. Long nights, 7 days a week, supporting every part of the business himself. I have first hand experience in the life of a tradesman. One that built his entire business from repeat and referral clients. Made good money, but at the end was hit with the reality that he had built a job… not a business. My passion comes from that. Supporting others so they don’t have to go through the same struggles when they retire. With kids. With family. With bills. When their body gives out. And yes. I’m a for profit business, just like you. Your skill comes at a cost. Just like mine. I’m an asset to this industry, someone who can implement what I’m good at, in collaboration with what you’re good at and provide a positive platform for others to have opportunity. The reason the handyman trade is behind all others is the inability to accept change, and welcome collaboration.

What has been the most helpful module or lesson so far in the course. What have you implemented and what have the results been?

Today was fun - we had to fire one of our newest employees (Estimator) Our follow up process, regardless of an approved or declined estimate requires that our team calls to get feedback on the experience with our employees. This form of feedback is the best, because it's directly from the clients you're trying to capture. Come to find out, a client told us that he had declined our initial estimate due to cost and that our employee called back on his personal phone and told the client he can do it personally for half the price. At this time, the client agreed and paid a 50% deposit. That is when things went south. Our now ex-employee ghosted the client, continued to lie about the reasoning, was driving our company vehicle, showing up in uniform all of which made the company look bad.. We made the easy decision to fire this employee, but would have never known this was going on behind our backs if it wasn't for a dialed in follow up process for EVERY client.. (Especially the ones who didn't approve). Needless to say, Handy's will be comping this gentlemen's project. It was an elderly man who wanted his shed redone for his wife's birthday. Don't be a shitty person. It'll always come back to bite you in the ass. Also, do happy calls ha!

So I’ve realized and learned that one line is all it takes majority of the time to sell a job and I will now be using it every time. That one line is I am the most expensive and I am gonna take the longest but it’ll be done right guaranteed.

https://www.702goat.com/ this is my website guys anyone wants to take a look I’ll take a look take it easy. It’s still kind of new and I’m not real good with building websites.