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Service Business Pro's (Free)

781 members • Free

Handyman Business Academy

50 members • $49/month

13 contributions to Handyman Business Academy
<HTML> Seo Service Pages
For those of us doing your own web design https://www.loom.com/share/85dfbd8457794f74bb07903c04a73104
<HTML> Seo Service Pages
0 likes • 11d
I like it. Can you dumb it down for the rest of us. Lol. I think this is a very useful tool for many of us. However I believe most of us are technician turn entrapanuer so we are a little slower to catch on to the tech side of things
BNI networking
Hey guys I have preached about BNI being very successful for us but wanted to give proof. I will be honest that I do not always put the information in the app so the numbers are probably higher than shown. In the first picture it shows revenue received $46,844. In the last 12 months essentially 2025. And the second pic is since I've joined, so April will be 3 years. This is only leads and referrals I got through the group. These are people I had never associated with prior to joining the group. These are $150-$2500 dollar jobs. They definitely add up over the year. The last 12 months equates to around 10% of our total revenue. These numbers do not reflect the spider web effect either. Because I know that we have been referred to additional people from the people we were referred too originally. Not only does it generate a decent amount of revenue but you are surrounded by like minded individuals who have the same goal as you do. Some more advanced and some less so. You can have those conversations with people/friends that the typical W2 family and friends just don't understand. Huge support structure and people you can ask for advice on many things business wise, as behind the scenes all industries are similar. Build strong relationships with people you might not need now but in 2, 5, 10 years down the road may be one of the best connections you can have. When I first started I could barely get my elevator pitch out and always thought I did a shitty job, I was terrified, then last year I was the president. Being president was one of the scariest things I ever did but it propelled me as a business owner, gave me great confidence and got me over one of my biggest fears. The referrals are great but my true value was learning how to be a business owner and this group speed that process up. “Big results require uncomfortable moves.”
BNI networking
1 like • 14d
@William Wenger I truly believe in them. However every group is different from each other as far as atmosphere goes. My group has a family type feel, my wife was in another group that was divided and clicky and ultimately ended up imploding. She did one year and decided it wasn't for her, but you can feel the energy when you visit a group. So I would check out multiple chapters if available in your area.
How Do You Qualify Customers Before Doing Estimates?
One thing I’m trying to avoid is spending time on estimates for customers who are hoping for chuck-in-a-truck rates and aren't willing to pay market or premium rates. Is that just part of the game early on, or have you found ways to screen this out before going on site? What actually helped: Price anchors up front? Intake questions? Minimum charge for estimates? Phone script? Long term I think branding will be the solution but when starting out I don't necessarily have that. Thanks!
2 likes • 20d
I try my best to quote everything from the office. Majority of of our leads can be estimated this way with the right photos. Small jobs less than $1,000 I just receive the photos and send out the estimate. Jobs over most jobs over $1,000 I let the customer know the order of events. Send your information name address cell email, photos of the job close ups and back far enough to see what's going on, I will review the photos and put an estimate together for you and send it over, at that time if you would like to proceed to next step I will come on-site and confirm the estimate pricing and lock it the rate and answer any questions you may have. On jobs that I really want or I know will be good margins I just schedule an onsite estimate right away because the conversion ratio when I actually make it onsite is over 90%. But you can't be at every estimate you wouldnt have enough hours in the day.
Need FSM/CRM advice: Start small or go straight to Jobber/HCP?
I’m in the process of launching my handyman business and have become a bit paralyzed by "FSM/CRM Choice Fatigue." I can’t decide if I should save money now or invest in a "forever" system. My fear is that by picking a basic tool I will outgrow it in six months and waste weeks migrating data. Also, if I go big and choose the wrong FSM, I will still have the same problem. Currently looking at everything from Swivl (free) to Tradify (mid) to HCP/Jobber (pro). Experienced operators: What do you wish you’d started with? Also, what "hidden" feature is actually a game-changer for your daily workflow? (e.g., automated follow-ups, route optimization, etc.) Thanks! Kurt
1 like • 29d
I would say pick one work with it for a while and see how you like it or pick a couple and find the one that works best for you. We switched CRM's once when we had 5 techs and it was a nightmare. Then to top it off the one we switched to ended up having technical problems that they couldn't figure out so we went back to the original. Waste of money since we paid for the year and pissed off customers. Re-training yourself and your crew members on a new software sucks. So iron it all out while your solo to avoid the headache later.
1 like • 29d
We started with running everything through QuickBooks using their estimating and invoicing to save money, quickly outgrew that (do not use quickbooks for this). Then we went to markate which has been solid for estimates, work orders, invoicing and scheduling. Their reports are very limited though. Then we went to jobber and had a lot of issues. Customer service always tried to follow a script and say it was operator error. but found one that would actually listen, and she tried things from her side and said wow this is a huge problem, but there was never a resolution or refund. So we went back to markate and still using it. My competitor/friend uses HCP and loves it but I do not have experience with it. My recommendation is. Markate or housecall pro. Markate is cheaper and only 5 per month for additional users. Typically 10 dollars to integrate additional things like company cam, virtual number to text through platform, auto review texts ECT. Not familiar with HCP but I want to believe they are a more solid platform. But higher monthly cost. Not sure the add on costs maybe someone else can shed some light.
Curious what everyone’s minimum callout is
I’m tightening up my pricing and realizing small jobs (doors, fixes, adjustments) can quietly wreck a schedule if there’s no floor. I'm thinking $200 absolute minimum but I'd really like it to be higher (obviously). Having said that maybe it's ok to have a lower number if you think it would lead to more work. What’s your: - Minimum service call? - Hours included? - Do you allow exceptions (friends, add-ons, slow season), or is it hardline? Not looking for “right answer,” just real-world numbers from people actually doing the work. Appreciate it!
1 like • 29d
Everyone's hourly rate is different so it will be hard to understand other people's min. Due to location and acceptable rates for your market. We charge 1.5x our hourly rate but the job will have to be less than an hour. Anything longer than an hour is quoted. If we are going to install 2 smoke alarms it's the min. Plus materials. Careful with saying it's your minimum because they will start pushing back and some will try and keep you there exactly 60 min. We even had one customer think they would be able to call back next week and say they had remaining time. We have just learned to say this is the price, no more "that will fall into our minimum charge."
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Cory Peebles
2
3points to level up
@cory-peebles-7662
Toolin Around Handyman Bakersfield CA

Active 1d ago
Joined Dec 27, 2025
California
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