🚀 New Features - AMA Recording (26/02/2026)

Hi Climbers 👋

This week we focused on one thing as always: make the platform easier for your clients to understand, easier for them to use, and therefore easier for you to sell and keep them long term.

We introduced AI Review Suggestions. Customers will answer simple evaluation criteria you define (rated 1-5 plus optional note) and the AI generates a ready-to-post review including selected keywords. They just copy it and choose where to publish it (Google, Facebook, etc.). The goal is removing friction — many happy customers simply don’t know what to write.

We also redesigned the Reviews vs Requests UI. Reviews is now only for reading and replying. Requests is the single place where reviews are asked. No more confusion about where actions happen — clearer product = higher adoption from non-tech business owners.

Contacts now support a Service Date field. This allows timing review requests based on the real customer experience, not when the contact was added. Much more natural and higher response rate.

From the contact card you can now send a Quick Request instantly and see a “not contacted” tag to avoid double messaging and keep control over communication.

Finally, the new Auto Campaign is simplified: enable it, pick a delay, choose a template. Every new contact automatically receives the request after that time. No schedules, no complexity — just works.

The goal behind all of this is always the same: less explaining, more usage.

When clients understand the product without training, retention and conversions follow.

Release is planned for tomorrow, Friday 27 February.

Let us know your feedback 🙌

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