I was setting up the Review AI Agent and the keywords section is blank. I believe it would be useful to replicate the keywords setup in the AI Agent Setup section. I can always reduce or modify, but it would be a big help to start with these as a default.

I am onboarding a new customer. He has 2,000 existing clients that we want to start to request reviews. (The import limit is 100, so I need to do the import many times. Might consider opening this up more?) My idea is to implement a similar time delay tool as we use in the AI Review Response tool. Where Climbo will time release the review requests to the contacts. This would do a couple things, help reduce the lift on the monthly communication, but more importantly space out the potential review responses helping Google to feel more comfortable that the reviews being received are real and there is no funny business. I experienced a Google Freeze on my customer account due to multiple email reviews coming in that were real, but it broke a Google rule. I had to go through and appeal process that wasn't fun. Ultimately, the account was released. Whew. That is my idea.

Well, I'm finally getting this business off the ground, and I'm thankful to have my first two customers onboarded and underway. I'm genuinely excited to see them climb the Google ranks—it's motivating to watch that progress unfold. That said, I have to admit something: I'm the type who tends to dive right in and experiment rather than studying training videos upfront. I've joined plenty of the Thursday AMA sessions and tinkered around with Climbo, figuring things out as I went. But when it came time to handle payments or activate accounts for my customers, I realized I'd made a basic mistake. After a few awkward exchanges with the help team, I finally sat down and watched all the videos. And sure enough, the answers were right there (pro tip: playing them at 1.5 speed or faster helps keep things moving). I'm truly grateful for the tools, training, and patient support from Climbo. I apologize 🙏 for not being a better student from the start—lesson learned. If you're just starting out, do yourself a favor and watch those videos first. Sincere thank you to Giacomo and the Climbo team.