Hi guys, I'd like to request the integration of Quandoo as a fast growing search engine and review platform for restaurants: quandoo.com Many restaurants in my region use it quite intensively. Would be awesome, thanks.

Cheerio Climbers, I started dealing with Climbo 2,5 months ago. I set up my website and watched most of the tutorials. Super hyped I contacted businesses in my surroundings (I focus on restaurants and cafés). To be honest: It was draining. Most restaurant owner were not very pleased to listen to my offer - after they've been contacted by Google and other local business directories before. I really started to doubt myself and whether I should change my niche. But I kept going. Since this week the penny dropped and I've closed 5 restaurants on an annual plan. 3.000 € in one week is pretty awesome and really excites me. 😍 Interestingly once a local business starts using the software, their competitors also feel the urge to sign up. Good for me, good for them, good for us. Good luck to all of you who push through initial challenges as well. Keep going 🙌

I'm excited to share I landed my first client and have 3 demos booked!

Hi Climbers, We’ve just released a new batch of updates, and the recording of yesterday’s AMA is now available below this post. This week’s release is focused on making the platform easier to customize, more compliant, and more professional in the eyes of your clients. We added the ability to edit request templates more cleanly, both for email and SMS, so you have more control over the content you send. We also introduced buttons inside emails, making review requests look much more polished and improving click-through compared to raw links. A big part of this release is the new fully compliant review link. The flow has been redesigned so every customer can always choose between leaving a public review or private feedback, while still keeping the “smart” ordering of options when the review filter is enabled. This makes the link safer, clearer, and aligned with current expectations. On top of that, you can now decide from your custom plans whether specific review link features are enabled or not. We also refreshed the design of the sentiment analysis section and the competitor chart, making them easier to read and more impactful during demos. Another nice improvement: your demos now open directly in the browser language, which makes the experience much smoother for international clients. We also showed some work in progress that is coming next: demo by categories, knowledge base updates, reminders, and Google Sheets integration. Watch the recording below and let us know your feedback in the comments. As always, your feedback is shaping the product every single week 🙌

I would like to share a reflection regarding the Reputation Analysis tool, starting with a very clear premise: the work done by the Climbo team is truly impressive. The tool is powerful, well structured, and has enormous potential as both a commercial and consultative asset. Precisely because I strongly believe in the value of this instrument, I feel it is important to highlight a point that, in my real-world usage, has generated some concerns. I recently used the report with a potential client who had: - 4.7 average rating - 170+ total reviews - A highly positive distribution Despite this strong overall profile, the report placed significant emphasis on the few negative reviews present, providing corrective recommendations for issues that were statistically minimal and not recurrent. The outcome? The client perceived the report as “built to find a problem,” even when no structurally significant issue actually existed. This can create two unintended effects: 1. Reduced credibility of the tool 2. A perception of an overly sales-driven approach Today’s market is extremely sensitive to these nuances. For a reputational report to be truly authoritative, it should clearly distinguish between: - Statistical noise - Recurring patterns - Structural critical issues In other words, the tone of the report should adapt to objective data. If a business holds a 4.7 rating with 170+ reviews and only a very small percentage of non-recurring negative feedback, the narrative should focus on leveraging and scaling reputation, not on correcting presumed problems. For this reason, I would like to ask Giacomo and the Climbo team whether it would be possible to allow operators the option to customize or adapt the prompt behind the report. Even introducing: - Statistical significance thresholds - Conditional tone logic - The ability to choose between a “certification-oriented” or “corrective” analytical approach I believe this would make the tool even more powerful — and above all, more credible.