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9h โข Communities
What Kind of Community Support Do I Need Right Now?
If you're a community owner, course creator, coach, or membership owner, there comes a point where having another set of eyes or another brain in the room can be incredibly helpful.
I currently offer three levels of community support.
Most people start with one of the first two.
That's what this post is about.
I've had several people ask about the difference between a Community Review and a Community Support Call.
The easiest way to explain it is this...
One helps you see your community more clearly.
One helps you think through where you're going next.
This might be for you if... You're looking for more participation, more connection, and more activity inside your community... but you're not quite sure what a new member experiences when they arrive.
You've spent weeks, months, or even years building your community. You're close to it.
Really close.
You know where everything is.
You know what every course does.
You know what every category means.
A brand new member doesn't.
I'll walk through your community from the perspective of a new member and share observations about:
- first impressions
- onboarding
- navigation
- clarity
- member experience
- patterns that may be easy to miss when you're inside it every day
Sometimes the answer isn't creating more content.
Sometimes it's seeing what your members see.
This might be for you if... Your notebook, Google Docs, AI(s) of choice, sticky notes, and brain are all having separate conversations. ๐
You have a notebook full of ideas and you're trying to figure out which one deserves your attention first.
You're mapping out a challenge, workshop, classroom, offer, onboarding sequence, or member journey.
You keep seeing possibilities and aren't quite sure how all the pieces fit together yet.
You want someone to help you think through your ideas before you spend hours building something.
This isn't an audit.
This isn't a lecture.
This isn't me telling you what to do.
It's a conversation.
Think of it as sitting down with your Skool Building Bestie and spreading all the puzzle pieces out on the table.
Together we'll look at:
- where you are
- where you're trying to go
- what your members need next
- which ideas belong now
- which ideas can wait
- how the pieces connect
Sometimes the breakthrough isn't a new idea.
Sometimes it's finally seeing the picture the puzzle pieces have been trying to make all along.
Now I'm curious...
Which description did you find yourself in?
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What Kind of Community Support Do I Need Right Now?
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