Has anyone figured out how to automatically email a user a copy of their transcript when they enter their email in a FastBot lead form, using my own .com domain as the sender?
Desired workflow:
- A user enters their email in the lead form.
- I receive the usual lead email with the transcript.
- The same transcript is automatically emailed to the user who submitted the form.
This feels like a core chat-support feature, especially for industries where customers need a copy of their conversation for their records. I have not seen this addressed on the roadmap, and it would add significant value.
If there is already a reliable way to do this through Zapier or another integration, clear documentation would also be very helpful.
I would gladly pay a couple hundred dollars if someone can teach me how to set this up.